Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
 
Job Information
Job title

Product Support Specialist

Company Robert Half Technology
Wage Not specified
Location United States, Michigan, Walled Lake
Employment type 6-9 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/11/2008
Description
The Tech Support Specialist will report to the Director of Technical Support. The Tech Support Specialist will install proprietary software at customer sites and train end users. Responsibilities of the Tech Support Specialist will be for resolution of customer problems through troubleshooting and user training. The Tech Support Specialist will modify current user manuals to reflect changes in software functionality, document user problems, and instructions given to users. Recommendation of software design changes to meet customer needs.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
The Tech Support Specialist will be an excellent communicator and must have solid customer service and presentation skills including excellent written and verbal skills. The Tech Support Specialist will have excellent organization, development fundamental, presentation of technical information and documentation skills. FoxPro and SQL experience helpful but not required. Please email resume to harvinder.madan@rht.com

Other desired skills:
Product Support Specialist