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Job Information
Job title

Production Control Analyst

Company ACSG
Wage Not specified
Location United States, California, Long Beach
Employment type Full Time
Education Bachelor
Year Experience 1 - 2 Years of Practical Experience
Travel None
Published on 1/31/2007
Description
This intermediate-level professional is a qualified individual producer who applies a broad knowledge of technical concepts, practices and procedures. Incumbents are competent to work on complex assignments and perform various production activities. The incumbent may act as a member of quick-response user-support team and may work under demanding deadlines, operating independently to resolve complex end-user problems. Errors may cause some delays, expense and/or disruption to the end-user. Individuals must be able to use mature judgment in assigning personnel without causing unnecessary delay to client.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

Determines computing resource requirements, such as computer time, memory and priority considerations necessary to support designated user(s)/reporting systems. May conduct site research including discussion with users and ACS' programmers and (computer) operations staff, i.e. analyzing internal user procedures, process/work flow, and deadlines.

May make recommendations to user to enhance scheduling and processing.

Ensures that proper notification and escalation procedures on missed checkpoints or other batch/online processing delays are being followed. Interface with customers and management as primary point of contact for production schedules or concerns regarding production schedules.

Evaluates processing workload and schedules jobs to meet functional deadlines and to maximize utilization of resources using job-scheduling software. Resolves scheduling conflicts with user and operations staff; troubleshoots processing problems and resubmits jobs as necessary and/or escalates to supervision.

Ensures availability of hardware and associated equipment, resources, etc. Monitors execution from console or workstation.

Responds to requests from systems and applications software and hardware support personnel and users for general production control assistance. Develops or modify's job control language and procedures as necessary.

Develop scheduling resolutions/analysis skills and software knowledge.

Maintains associated production reports, logs, et.al. in support of function. May assist in preparation of monthly workload forecasts and coordinates or assists in the coordination of schedules with user(s).

Performs all module migrations.

Coordinates turnover between shifts to ensure a smooth transition.

Trains and monitors performance of assigned staff and coordinating related on-site activities.df-tc


Experience/Skills
See Above

Other desired skills:
Production Control Analyst - CA

This job has expired.