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Job Information
Job title

Programmer Support Specialist

Company At-Tech
Wage between $0.00 - $0.00 Annually
Location United States, Georgia, Atlanta
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/1/2008
Description
This Programmer Support Specialist provides email solutions and services, to provide front line phone and e-mail support to clients, utilizing excellent interpersonal communication and customer service skills to receive, understand, analyze, troubleshoot and resolve client questions and concerns with e-mail software products and services in a timely manner. Includes tracking client issues through to satisfactory resolution, escalating issues as appropriate and insuring that the client receives excellent service. Provides training and technical assistance to clients, prospects and employees as needed. Updates client self-help knowledge base and provides input into ongoing product and service development based on experiences with clients.
Sales tracking system used.
Great benefits. Apply for this great position as a Programmer Support Specialist today!df-tc

Experience/Skills
call for details, A min of 2 yrs in a Customer Support organization at a software or technical services company. Strong HTML exp. REQUIRED - candidates will be required to submit HTML examples. Prior phone exp. is a key and prior email marketing exp.

Other desired skills:
call for details, A min of 2 yrs in a Customer Support organization at a software or technical services company. Strong HTML exp. REQUIRED - candidates will be required to submit HTML examples. Prior phone exp. is a key and prior email marketing exp.
This job has expired.