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Job Information
Job title

Project Manager/ Collaboration and Technical Services Professional

Company CDI
Wage Not specified
Location United States, Connecticut, Hartford
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 3/12/2008
Description
Project Manager/ Collaboration and Technical Services Professional

Long Term Contract/ 1 year plus

CDI Corporation has a position available for a long term (1 Year) Project Management contractor. Position is with a large/reputable computer corporation located in Hartford, CT. Contractor must be on site. Qualified applicants will have the following skill set:



Manage operations and provide critical support for Collaboration and Email Response Management application services in the Enterprise Messaging and Security Applications Department. Keep business clients informed of changes, updates, and new service offerings. Provide testing, analysis, troubleshooting, and repair to minimize downtime and increase efficiency. Configure essential software and hardware components to achieve optimal performance within budget and time requirements. Conduct research and provide detailed recommendations involving technological collaboration, system improvements, and product enhancements. Responsibilities include:

• Lead infrastructure change/upgrade projects involving Domino, Sametime, QuickPlace and Kana Response applications, providing technical team coordination and strategic project analysis/reporting to management representatives.

• Serve as Project Manager to plan, organize, direct, and monitor special assignments, ensuring quality control, timeline and budget compliance.

• Design/implement Collaboration software environments including Highly Available QuickPlace, Sametime and Kana Response ERMS Infrastructures, IBM Lotus Sametime Extranet Services, and internal instant messaging compliance solutions (Facetime's IMAuditor).

• Spearhead vendor relations when necessary, test and evaluate services/products and communicate risks/benefits to executive management.

• Analyze immediate, short-term, and long-term needs to forecast software/hardware training requirements and create detailed administrator guides, process flow diagrams, user guides and training manuals.

• Serve as business analyst/consultant in gathering requirements and designing solutions in the Kana Response ERMS service.

• Develop customized client solutions and conduct product/service demonstrations and trainings, providing overall strategy and solution benefits

• Develop and Document Disaster Recovery Plans for the Email Response Management Service

• Server as Level 2 and Level 3 support for problem resolution and customer work requests

Languages/Tools
• Lotus Sametime, Lotus QuickPlace, Lotus Notes, Domino Designer, Domino Server, LotusScript, Working knowledge of Java & Perl, HTML, JavaScript, Siteminder, Remedy, DYS Collaboration Control Reporting Package, Facetime’s IMAuditor , MS Project, LDAP Utilities, Active Directory, Kana Response, SQL Scripting,

Required Skillset
Sametime/QuickPlace Administration
Kana Response Administration
Domino Administration
IMAuditor Administration
Sametime/QuickPlace System Design
Kana Response System Design
SQL Server Administration
IIS Administration
Client/Server Application Fundamentals
Networking fundamentals
High Availability/DR fundamentals
ITIL Best Practices
Customer Relations
Troubleshooting/Problem Resolutiondf-tc

Experience/Skills
See above

Other desired skills:
Project Manager/ Collaboration and Technical Services Professional
This job has expired.