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Job Information
Job title

Project Manager

Company ACS
Wage between $0.00 - $0.00 Annually
Location United States, California, San Francisco
Employment type Full Time
Education Bachelor
Year Experience 3 - 4 Years of Practical Experience
Travel None
Published on 4/25/2007
Description
Description: Fortune 500 company seeks Project Manager for its Public Safety Business Process Outsourcing Division.

Provides overall project management for a site operation. Acts as a high level client interface and includes profit and loss (P&L) accountability, resource allocation, problem resolution and budgetary efforts. Provides direction and oversight of our Parking and/or Photo Enforcement Operation including management responsibility for project team, communication with client management, revenue collection and transaction reconciliation on a daily basis. Oversees subcontractor operation and ensures all processes are efficient and effective in producing optimum output and meeting contractual compliance and client expectations. Coordinates IT system enhancements, reporting requirements and development work with Data Center staff. Work involves considerable coordination and interface with client and ACS Operation staff.

Representative Principal Duties and Responsibilities

Provides direction and oversight of the contract including management responsibility for customer service, revenue collection and transaction reconciliation

Manages profit/loss and all operating expenses associated with the contract and approves all financial expenditures for the contracts

Ensures that the operations of all contracts are accurate, compliant, timely, efficient and cost-effective

Ensures the daily activities of the customer service and collection operations are compliant with quality standards and contractual requirements

Manages contracts for annual profitability and continuous growth

Reviews contract performance reporting with Regional Management

Attends client meetings to determine the resources available to address issues

Analyzes and provides feedback on quantity and quality of work produced by subcontract staff

Builds effective working relationships with clients with the objective to exceed client expectations

Understands and communicates complex business and information technology management processes both within and outside the organization

Coordinates the operational, contractual and public relations aspects for all project activities, including implementations

Ensures that all operational staff are in compliance with department standards, requirements and performance metrics

Assists on all marketing initiatives including ownership of new business proposals

Assists in all Human Resources issues

Coordinates with outside groups including IT Services and headquarters to ensure all issues are addressed.

Other duties as assigned.
Education and Typical Years of Experience: Bachelor's degree in related field or equivalent experience.

5+ years progressively responsible related experience in administration, project management and/or accounting of technical/professional services.df-tc

Experience/Skills
See Above

Other desired skills:
Site Operations Manager - P1
This job has expired.