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Job Information
Job title

Project Manager

Company CNA
Wage between $0.00 - $0.00 Annually
Location United States, Illinois, Chicago
Employment type Full Time
Education Bachelor
Year Experience 3 - 4 Years of Practical Experience
Travel None
Published on 9/30/2009
Description
Job Summary

Individual contributor leads and directs multiple, and highly complex, IT programs or multiple medium sized projects to achieve corporate objectives. Manages relationships and acts as liaison between the development teams, client organizations, and other stakeholders throughout the project cycle.

Essential Duties & Responsibilities

Effective Project Delivery via Embracing Technology


Ensures all projects within program adhere to standard phase gate methodology
Adhere to standard PMO Processes and Tool Enablers to ensure transparent, consistent, effective delivery
Ensure accurate, high quality, standardized Resource Staffing Plans following the PMO Financial Management and Resource Management processes
Adhere to the standard PMO Risk Management Process to ensure the appropriate level of risk has been identified and is mitigated within the overall project plan
Ensure alignment with IT Compliance standards, including Internal Audit, Sox, and Business Framework

Develop and Manage IT Talent

Ensure and Coach project team roles and responsibilities are understood and managed via the Matrix Manager Review Process
Ensure competency and objectives are managed via the Resource Management process
Administer project methodologytraining and ensure thatevery project team member have at least the basic level of CNA Business Framework

Continually Provide Value for CNA


Continually Demonstrate, Incorporate, and Communicate Return On Investment (ROI) considerations for the project solution alternatives throughout the life of the project
Grow Organizational Change Management capabilities for the project team members
Increase Financial Management capabilities for PMO and project team members
Continually Demonstrate, Incorporate, and Communicate project parameter and delivery approach considerations for projects throughout the life of the project

Continued Improvement

Conduct quarterly project team effectiveness surveys, maintaining a target of 75% team rating
Perform After Action Reviews at the end of each phase with best practices, lessons learned, and reusable deliverables being harvested to the Delivery Excellence organization

Customer Focused and Expectation Management

Ensure proper project team success criteria are defined and satisfaction expectations are managed at least twice a year for 100% of Business Demand and Technology Investments

Quality Management

Perform quality planning and quality assurance and control as defined in the project Quality Strategy and Plan
Monitor and Implement SDLC improvement to ensure Project rework (Cost of Failure) is within 13-23% of the overall project labor cost
Manage CPI, SPI, and COQ within PMO standards


Reporting Relationship
Director or above

Skills, Knowledge & Abilities

Multiple experiences in lead role managing multiple complex programs with multiple projects from inception to user adoption with budgets ranging from $5-15+ million.
5+ years experience working at one of the Big 4 (Deliotte Consulting, CapGemini, Accenture, IBM) Management Consulting firms(Note you want the Senior Managers, not the consultants) a plus
Experience leading programs with multiple vendors in on shore and off shore delivery model to execute project deliverables
Knowledge of and experience of industry software lifecycle techniques such as: Agile, Scrum, Waterfall, Spiral, Enterprise Package Implementation, Business Intelligence, Custom Development, Integration
Moderate to Expert knowledge within a P&C Insurance operation
Exceptional ability to manage expectations with business partners, vendors, executive management and IT organization
Proficient competency of written and verbal communication, influencing, presentation, and listening skills in order to interact through executive leadership level
Proficient competency in team collaboration, teamwork, and project team development techniques
Proficient level of project management skills, such as: Project Planning, Project Monitoring and Control, Project Issue/Risk Management, Project Status Reporting, Resource Management, Financial Management; PMP Certification is preferred
Strong organizational, time management, root cause & problem solving, and follow up skills
Ability to be independent and complete work assignments with little oversight
Should be customer focused and oriented, ensuring a high level of customer satisfaction through professionalism and leadership


Education & Experience
1.Master’s degree in Business and/or Information Technology or equivalent experience.
2. Minimum of 10 years of diverse experience in multiple areas of technology with at least four years in a project leadership.
3. PMP or other applicable certifications.df-tc

Experience/Skills
Multiple experiences in lead role managing multiple complex programs with multiple projects from inception to user adoption with budgets ranging from $5-15+ million.
5+ years experience working at one of the Big 4 (Deliotte Consulting, CapGemini, Accenture, IBM) Management Consulting firms (Note you want the Senior Managers, not the consultants) a plus
 
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