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Job Information
Job title

Provider Services Rep

Company ACS
Wage between $0.00 - $0.00 Annually
Location United States, Texas, Amarillo
Employment type Full Time
Education Bachelor
Year Experience 2 - 3 Years of Practical Experience
Travel About 50%
Published on 6/9/2007
Description
Currently seeking a Provider Relations Representative in Amarillo, Childress, Lubbock, Potter, Randall, Lubbock counties and surrounding areas to help secure and maintain provider network, ensuring quality service to our clients. Oversee activities negotiating, training, monitoring, recruitment and retention of providers. Coordinates resources to ensure excellent customer service; works collaboratively with Provider Relations management team to develop and implement strategic initiatives.
Responsibilities include:
Serve as liaison between provider's community, HHSC staff and provider group associations.
Maintain consistent communications with physicians and providers, including the communication of policy changes and updates.
Coordinate and conduct orientations and training for newly contracted physicians and established providers to ensure provider understands their roles and responsibilities.
Maintain working knowledge of the Medicaid Programs and procedures, and able to communicate information to the external (provider community) and internal customers.
Maintain schedule of regular provider office visits for goodwill and problem-solving efforts. Maintain documentation of such visits, and any necessary follow-up activities.
Assist in preparation and updating of Provider Manuals
Design and develop workshop, in-service and conference materials to include public speaking engagements to present materials on a monthly basis.
Develop education materials to include articles for Medicaid Bulletins/Newsletters, banner messages and any necessary correspondence to assist educate provider on Medicaid issues.
Participate in Continuous Quality Improvement Program.
Participate in local medical community organizations as public relations effort.
Required to meet all contractual obligations to HHSC.
Requires driving to provider offices, workshops, Regional Advisory Council, workshop committees.
Perform other duties as assigned.df-tc


Experience/Skills
See Above

Other desired skills:
Project Support Specialist - P1

This job has expired.