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Job Information
Job title

RETAIL SYSTEMS SUPPORT ENGINEER

Company SaveALot
Wage between $0.00 - $0.00 Annually
Location United States, Missouri, Earth City
Employment type Full Time
Education Associate
Year Experience Less than 1 Year of Practical Experience
Travel None
Published on 1/29/2007
Description
Who is Save-A-Lot?

Save-A-Lot provides the highest quality products at savings up to 40% over conventional grocery stores. We can do this because of our edited-assortment strategy. This strategy allows us to carry both exclusive labels and national brands, however where traditional stores carry several sizes or varieties, we carry only the most popular size. This focus on operational efficiencies keeps operating costs below market averages and gives us a competitive edge.

The Wall Street Journal says, ''Save-A-Lot has quietly become one of the nation's most successful grocery chains...''

The Save-A-Lot Difference

First and foremost, we employ an informal team-oriented culture with minimal layers of management for fast decision-making, and our business strategy is a unique, fresh approach to the retail industry. It will transform your career.

Benefits

Our benefits are among the very best and are offered to all full-time, management Save-A-Lot employees. Save-A-Lot's excellent benefit package includes:

- Medical and Dental Insurance
- A Prescription Drug Plan
- Short- and/or Long-term Disability
- 401(k) and Profit Sharing
- Tuition Reimbursement
- Vacations and Holidays
- Bonus opportunity

DEPARTMENT: Host Support
REPORTS TO: Retail Systems Support Manager

I. POSITION SUMMARY
The Retail Systems Engineer-Support has the primary responsibility for supporting installed store equipment and assisting retail store personnel in the use of technology and related items. This includes Point of Sale (POS) equipment, payment systems, and the organizations' custom applications. It also includes the ongoing support of such systems to both corporate and licensed retail locations.

II. KEY FUNCTIONS
Provide on-going operational and technical support to both store and retail operations personnel as it relates to front-end and back office systems. Provide verbal and written communications for implementing program changes as required. Assist retail locations with resolving End of Day procedures or balancing issues. Includes periodic on-call 24/7 support in rotation with all Retail Systems Engineers-Support.
Execute system setup, installation, and training services for retail locations receiving new POS equipment and related technology items, typically via telephone instruction. Train staff on front-end operation, back office systems and custom applications, including but not limited to, store report balancing, POS systems, product ordering, and payroll application.
Maintain an accurate inventory of all POS hardware and related equipment including store location, make, model and serial numbers. Provide accurate initial setup of all approved software applications, order configuration, and dial locations.
Provide support and assistance with the evaluation of new hardware, software and training procedures to ensure effective use of department resources.

III. REQUIREMENTS AND RESPONSIBILITIES
EDUCATION/TRAINING
PREFERRED: Associates degree; bachelors degree preferred (experience may be substituted for degree, see next section for details)

EXPERIENCE
REQUIRED: Minimum one year (1) year computer systems installation and training experience and exposure to retail environment, as well as background in computer hardware and software and previous experience with Windows Operating Systems; or minimum of three (3) years experience, which includes a required 2 years computer systems installation and training experience and preferably 1 year exposure to retail environment in lieu of degree.

PREFERRED: Retail systems installation and training experience at Save-A-Lot Licensed and Corporate retail locations preferred.

TRAVEL
REQUIRED: Minimal travel

IV. ADDITIONAL SKILLS NEEDED
Excellent human relations, communications, problem solving, and organizational skills. Must be willing to work long, non-traditional hours as the demands of the position warrant. Must be able to function with limited supervision.df-tc

Experience/Skills
See above

Other desired skills:
STORE SYSTEMS ENGINEER - SUPPORT
This job has expired.