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Job Information
Job title

Remote Service Audio Visual Tech - Help Desk, Polycom, Tandberg

Company Cybercoders.com
Wage between $0.00 - $0.00 Annually
Location United States, Maryland, Baltimore
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 8/13/2009
Description
Remote Service Audio Visual Tech - Help Desk, Polycom, Tandberg Remote Service Technician - Help Desk, AV, Polycom, Tandberg, Cisco - Skills Required - Help Desk, AV, Polycom, Tandberg, Remote Support, MS Office, trouble tickets, Polycom

Remote Service Technician - Help Desk, AV, Polycom, Tandberg

* Do you have help desk type of support experience for AV equipment?

If so, please read on!

What skills are most important for this position:
- Strong audio-visual knowledge base
- Tandberg Certified is preferred
- Cisco background a major .
- Advanced skills with Microsoft Office products
- Previous work experience (2 yrs.) in a Call Center/Help Desk environment
- Ability to keep your composure under tough circumstances
- Multi-tasker and very quick learner
- Can work well independently as this will often be a "one person show"
- Excellent customer service skills

What you'll be doing:
Onsite troubleshooting and 2nd level support
Preventative maintenance on Audio Visual rooms.
Diagnostic support/trouble ticket resolution
Log in and resolve many phone complaints
Special projects as assigned by management team.

What's in it for you:
-Excellent Pay
-Full Medical Benefits
-Generous time off

So, if you are able to function well in a remote support kind of working environment for both Microsoft and Audio Visual product lines, apply today! - JW-AVHelpDsk-Balt - , , , , , CyberCoders CyberScientificdf-tc

Experience/Skills
See Above
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