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Job Information
Job title

Remote Technical Support-AA or higher required

Company Robert Half Technology
Wage Not specified
Location United States, Minnesota, Minneapolis
Employment type Temporary
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/4/2008
Description
Contract to Full Timedf-tc

Experience/Skills
Join a state of the start service desk! Work with corporate users, support the latest technology and be a part of a leading edge company!In this role, you will be: • Receiving requests regarding problems with computer equipment and software, and addressing problems in a timely manner • Troubleshooting, identifying and resolving hardware or software issues, determining solutions and providing technical support as appropriate • Performing diagnostics and other applicable test on hard drives, video cards, etc. and contacting proper vendor or manufacturer for repair or replacement as necessary • Installing and maintaining various software packages, antivirus software, or spy ware removal tools on individual computers, as well as troubleshooting regarding operation of such applications • Configuring or reconfiguring new or current laptops/desktops to be deployed into the field or redeployed to other users, or when necessary due to OS corruption • Creating, modifying and terminating accounts in Key applications and Active Directory • Compiling all Service Desk and IT policies and procedures • Referring escalation issues and incidents or problems that are beyond this level of expertise to the appropriate analyst or IT specialist for handling Qualified candidates should contact Sally Lander at 612-359-4960 ext 45262 or submit resumes to sally.lander@rht.com.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Other desired skills:
Remote Technical Support-AA or higher required
This job has expired.