Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
This job has expired.
 
Job Information
Job title

Results Oriented Help Desk/Desktop Manager

Company Robert Half Technology
Wage Not specified
Location United States, Nevada, Las Vegas
Employment type Temporary
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/11/2008
Description
Help Desk/Desktop Manager; Robert Half Technology is currently seeking an experienced, success-driven Help Desk/Desktop Manager with at least 3 + years previous experience in a management level position within a computer support environment. They will plan, administer and coordinate the operation of desktop computer systems, including support for related equipment, coordination with departments for procurement and maintenance, establishment of standards, evaluation of new products and various related technical duties.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
Help Desk/Desktop Manager must have 3 + years previous experience in a management level position within a computer support environment. Must have knowledge of Concepts, principles and design of desktop computer and server hardware and software systems. Operation and configuration of computer systems, software and networking. Principles of data communications over both local and wide area networks. Principles and processes for providing customer service. Principles and operation of common commercial computer applications including word processing, spreadsheets, programming languages and databases. Principles and operation of Microsoft Windows operating systems. Uses, capabilities, characteristics and limitations of computer hardware and software systems. Trouble-shooting procedures and techniques for both computer hardware and software problems that lead to effective solutions. Basic principles of budgeting and accounting. Principles of supervision, training and performance evaluation. Must have the ability to: Analyze client needs and design computer solutions to fit those needs. Read, interpret and apply information from technical publications, manuals and other documentation. Effectively communicate complex computer specifications and technical systems to various audiences with differing degrees of technical knowledge. Use initiative and independent judgment within established guidelines. Interpret, apply, explain and enforce applicable laws, codes, regulations, policies and procedures. Analyze problems, identify alternative solutions, project consequences of proposed actions, recommend best options and implement approved solution in support of goals. Plan, organize and prioritize assignments. Set and adjust priorities in a rapidly changing environment. Meet critical deadlines. Manage multiple assignments. Communicate with individuals from a variety of social, cultural, economic and educational backgrounds while demonstrating respect and sensitivity for perceived differences. Produce concise written documents with clearly organized thoughts using proper sentence construction, punctuation, spelling and grammar. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Bachelor's degree from an accredited college or university with major in computer science, information systems or a field related to the essential functions. A combination of formal education and directly related work experience may substitute for the degree. MCSE highly desired.

Other desired skills:
Results Oriented Help Desk/Desktop Manager
This job has expired.