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Job title

SAN Solutions Architect/Professional Services - CJ-SanSolArc

Company Request Technology, LLC
Wage between $0.00 - $0.00 Annually
Location United States, Illinois, Evanston
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 8/6/2009
Description
Prestigious Professional Services Firm, located in the northern suburbs of Chicago, is currently seeking a SAN Solutions Architect with strong Professional Services experience. Candidate focuses on presales capabilities and delivering a wide variety of storage core advisory offerings including assessment and design level document deliverables as well as roadmap projects focused on developing storage and backup & recovery solutions for our customers. Candidate is expected to demonstrate expert competencies in presales support including positioning, estimating, creating/refining statements of work and closing advisory offering opportunities as well as the ability to deliver each of the core advisory offerings directly to the customer. This includes excellent presentation skills, technical documentation, and consulting service delivery for both Enterprise Storage and Enterprise Backup & Recovery practices. Candidate is a subject matter expert in their designated solution focus area and must be able to lead complex storage designs, facilitate project progress and provide oversight support from the inception of opportunity pursuit to the completion of delivery.

Responsibilities:
Duties and responsibilities include the following as well as other additional areas assigned for billable and non-billable technical consulting and support services:
Facilitate advisory engagement with customer to meet quality/scope expectations and adhering time objectives
Lead advisory offering including scheduling, facilitating, documentation, and final presentation
Achieve high level of Customer Satisfaction on all consulting engagements by advocating process with project managers and technical consultants involved in solution delivery
Support account managers in presales activities and maintain SLA for response times
Articulate architectural/design concepts to product specialists and delivery consultants for further development
Manage technical consultants through project delivery life cycle
Contribute in the development and delivery of solutions for focus area
Demonstrate ability to assemble customer ready final document deliverable from multiple project team members
Provide leadership and research capabilities supporting technical recommendations within advisory deliverables
Develop strong customer relationships and trust to secure future business
Contribute and develop Best Practices, strategies, policies, methodologies and documentation sets
Assist, contribute in the development Statements of Work, proposals, Level of Effort, work breakdown schedules and engagement pricing
Professional and effective communication skills with written and verbal dialog to internal and external technical and management staff
Stay current with developments in the server and storage industry through professional associations, trade journals, networking and formalized training.

Duties:
Must have strong abilities to assist sales representative in services solution development, ability to demonstrate and communicate the solution, statement-of-work development, and proof of concept to customers.
Candidates must be flexible and able to work in pre-sales design, project implementation, post-sales support and must demonstrate strong customer-service skills with clients and co-workers to help position company as a valued partner and trusted advisor.

Qualifications:
Four year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Vendor certifications, professional associations
Excellent verbal communication skills
Excellent time management skills
Excellent documentation and presentation skills
Expert Experience with Powerpoint, Word and Visio
Experience with Storage Area Networks (SAN), Network Attached Storage (NAS), Storage Resource Management (SRM) Project Management Institute (PMI, PMP), Tape Area Networks (TAN), Backup & Recovery (BR), Disaster Recovery (DR), Business Continuance (BC), Information Life Cycle Management, Hierarchical Storage management
2 years experience of storage vendor hardware:
EMC2, Network Appliance, Hitachi, HP, IBM, Sun, Compaq
2 years background in sever multi-vendor environment with experience in multiple UNIX and Windows operating systems. Solaris, HP-UX, AIX, Linux, Windows NT 4.0, Windows XP and 2000
2 years experience in Storage Area Network and Network Attached Storage fiber channel switch/director hardware and management software:
Brocade, McData, Cisco
2 years experience in storage vendor software:df-tc

Experience/Skills
See Above
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