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Job Information
Job title

SAP Business System Analyst - CRM

Company Medicis
Wage Not specified
Location United States, Arizona, Scottsdale
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/10/2008
Description
Overview :

The Business System Analyst will participate in the full project life cycle including blueprinting, configuration, testing, training and post implementation assistance during the Medicis SAP project. Individual will work closely with the Sales & Marketing department in designing and configuring the CRM module. Individual will serve as technical team lead of the Plan to Script project work stream. Individual will apply proven communication, analytical and problem solving skills to help maximize the benefit of SAP in the Medicis environment. This position will work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making business process recommendations. Individual will work with business end users and team members on support, implementation, and optimization issues.

Responsibilities :

* Develop strong partnerships with Medicis Sales & Marketing Business Owners in order to understand the strategic direction, business processes and business needs of the business areas and translate them into value added Information Technology deliverables.
* Participate in all phases of the implementation process and rollout of SAP modules.
* Validate SAP fit to the company's business requirements; identify workarounds and business process changes, if necessary.
* Analyze and evaluate requirements for systems solutions that improve business processes and increase productivity.
* Develop overall process expertise in SAP by completing extensive training sessions.
* Participate in technical and business process issue resolution.
* Prepare detailed functional specifications for development activities including reports, interfaces, conversions, enhancements, and forms.
* Follow all design work and integration testing procedures, change control procedures practices in performing required work.
* Facilitate knowledge transfer, communication, and interaction between various functional organizations and the Information Technology department.
* Work with others in the SAP environment in learning / mentoring situations.
* Proactively participate in the integration between related SAP functions from an application perspective with other Business System Analysts.
* Perform testing activities (unit and integration), including test plan creation and data and test execution (in conjunction with the other functional team leads).
* Address post-go live issues escalated by users.
* Review and contribute to training content.
* Provide Level 2 and Level 3 support to business users

Qualifications :

* Bachelor's degree or equivalent experience.
* 3-5 years relevant professional business experience in a Sales & Marketing environment.
* Strong understanding of application and database development concepts
* Strong verbal and written communication skills with the ability to express complex technical concepts in business terms required.
* Strong analytical problem-solving skills and interpersonal skills with the ability to work effectively on cross-functional project teams required.
* Experience with SAP CRM modules strongly preferred.
* Strong working knowledge of Microsoft applications (PowerPoint, Excel, Word, Visio, and Project).
* Preference will be given to candidates with experience in Pharmaceutical industry.

AA/EEO Employerdf-tc

Experience/Skills
See above

Other desired skills:
SAP Business System Analyst - CRM
This job has expired.