SAP SD/CS Functional Analyst - JO4618-71690

Our client a distinguished Chicago based manufacturer is searching for a SAP SD Sr. Functional Analyst. the Sr. Analyst will be responsible for configuration of SD and CS modules of SAP as well as supporting related business processes and end-user training. The Analyst will work closely with the clients internal customers/managers along with other IS team members working to provide business solutions.

Position Duties:

• Provide routine support to SD and CS module users
• Resolve Service Request tickets in accordance with agreed upon SLAs
• Respond to inquiries and/or issues
• Perform ad-hoc queries and requests for data
• Prepare end-user training. Conduct in-house training for end-users and team members on application specific functionality
• Work independently to complete enhancements and change orders by developing new and expanding upon existing solutions in the SD and CS modules
• Lead threads of projects and initiatives to deploy new functionality and/or enhance existing functionality
• Understand business processes and how underlying configuration and data supports or enables related processes
• Analyze, refine and document requirements as part of defined projects and initiatives.
• Recommend and configure solutions with a focus on providing business value
• Test and implement solutions. support and enhance solutions,
• Introduce Best Practice and process improvement where possible
• Train and mentor junior team members.

Requirements:

• Bachelor degree or MBA
• Formal SAP training in SD or CS
• 5-7 years experience in enterprise systems implementation
• 5+ years SD and CS hands-on configuration experience (ECC 6.0 experience desired) and support of a live SAP production client
• At least 3 full cycle SAP implementation project with h ands-on project experience designing, testing and implementing SD and CS and solutions

Experience with Vertex and/or other tax packages required

• Experience with SAP-CRM desired
• Understanding of integration points of SD/CS with MM/PP/FI and other modules
• Ability to perform process decomposition, root cause analysis, gap analysis and blueprint definition
• Willingness to travel (on occasion) to remote company facilities