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Job Information
Job title

SBU Manager

Company ACS Inc
Wage between $0.00 - $0.00 Annually
Location United States, Indiana, Anderson
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 10/6/2008
Description
Affiliated Computer Services, Inc. (ACS) is expertise in action?. We are a FORTUNE 500 company with 63,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Functional Description:
Oversees and manages the operations of a business unit(s) with overall responsibility for the account (i.e. service delivery, sales, operations, IT, HR, facilities).Manages the client relationship ensuring customer satisfaction. Has profit and loss responsibility and overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods for the business unit.Provides budget analysis, labor planning, problem resolution and coordination of activities between client and company personnel.Typically utilizes management skills more than technical skills.These management positions require strong technical, communication and management skills and extensive experience in managing the operations of a business.SBU Managers II & III generally manage multiple business units or large client accounts.

Performs one or more of the following:

Acts as the principal client contact
Directs and manages the daily operations of one or more SBU’s
Develops budget estimates and manages project/contract to meet revenue and cost projections
Determines resource allocation levels to meet project/contract commitments
Analyzes workflow and assignments to ensure efficient and cost effective operations; develops/implements

process and service improvements as needed

Reviews and resolves issues affecting Company compliance, legal requirements and client objectives
Partners with senior staff in developing and marketing new client programs/services as required
All other duties as assigned

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.df-tc

Experience/Skills
same as above

Other desired skills:
SBU Manager