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Job Information
Job title

SENIOR TECH SUPPORT ENGINEER

Company Invensys
Wage between $0.00 - $0.00 Annually
Location United States, California, Lake Forest
Employment type Full Time
Education Bachelor
Year Experience 2 - 3 Years of Practical Experience
Travel Not Specified
Published on 6/11/2006
Description
Wonderware has been a leading supplier of manufacturing software since 1987, when the company introduced the first machine interface software based on the Microsoft Windows operating system. Since that time, Wonderware has grown into a global software supplier with multi-industry stability and a 17-year history of successful growth building robust, easy-to-use manufacturing software. We welcome you to get to know us better at: .

BASIC FUNCTIONS:
Provide applications and technical support to customers and Wonderware personnel using the Wonderware suite of products. This will involve comprehensive telephone support and on-site visits.

RESPONSIBILITIES:
As a member of the Device Integration/InControl Wonderware Technical Support Team you will be responsible for providing technical support to customers and Wonderware personnel using the Wonderware suite of products. This will involve comprehensive telephone support and occasional on site visits. In addition, the position involves frequent problem replication and analysis in a lab environment. You will be interacting extensively with the Maintenance and Development organizations, and may be responsible for some quality assurance activities as they relate to new products, new releases and software error corrections. You will also develop technical support documents such as FAQ?s, troubleshooting tips, and similar items.

JOB REQUIREMENTS:
?2+ years PLC experience (either installation, programming, or troubleshooting)
?Experience with common industry I/O such as that from Allen-Bradley, Phoenix Contact, Siemens
?Experience with Relay Ladder Logic (RLL), Sequential Function Chart (SFC), motion control logic, or structured text programming
?WinXP Pro, Win 2000 Professional and Server Win 2003 experience
?Windows, PC troubleshooting experience
?Strong problem solving skills
?A commitment to customer service
?Solid written and verbal communication skills

PREFERRED QUALIFICATIONS:
?Experience working with Wonderware software products
?PC Network Troubleshooting Experience
?Knowledge of industrial networks (RS 232, 422, 485, DeviceNet, DH+, etc.)
?Experience with modems, especially radio modems
?Knowledge of TCP/IP protocol
?Familiarity with digital multimeters, protocol analyzers, oscilloscopes
?Bachelor?s Degree in Engineering or Associates Degree in Industrial Instrumentation or Computers/Electronics strongly preferred
?Automation industry knowledge/experience
?Microsoft NT certification
?C/C++ programming skills

**Search for available positions at Wonderware by visiting Invensys's Career Opportunities website at http://invensys. (select Wonderware from the Business Unit dropdown list).**

With 30% of the world's plants relying on Wonderware, our most valuable resource is our employees. Wonderware is dedicated to the personal and professional development of each employee and recognizes their special talents and dedication in making Wonderware the proven global leader in industrial automation & information software.

BENEFITS AT A GLANCE:
We offer an exceptional working environment, competitive compensation and employee benefits package that includes 401(k) with company match, medical, dental and vision health insurance, business casual dress code, educational reimbursement, social and recreational activities and much more. You?ll also enjoy our beautiful campus with athletic courts, putting green, on-site fitness room, and well-stocked kitchens with free snacks, drinks and cappuccinos. We utilize cutting edge techniques and technologies in our world-class development and test lab where we develop our award-winning software.

You must have all of the experience listed above to qualify. WONDERWARE is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, citizenship, disability, age, military or veteran status, and other characteristics protected under federal, state, and local law.

PRINCIPALS ONLY, PLEASE.
Apply Online
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Experience/Skills
See Above

Other desired skills:
SENIOR TECH SUPPORT ENGINEER
This job has expired.