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Job Information
Job title

SOFTWARE TRAINER/IS SUPPORT SPECIALIST NEEDED!

Company ACT 1
Wage between $0.00 - $0.00 Annually
Location United States, California, Los Angeles
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 3/22/2008
Description
Well known Law Firm has immediate need for a Software Trainer/IS Support Specialist who will be responsible for providing classroom and task-based software training as well as providing extensive Help Desk support and troubleshooting for users. Extensive law firm or legal department training experience in Microsoft Word, Excel PowerPoint, Interwoven DeskSite and FileSite, Adobe Acrobat, Carpe and DeltaView is required!!! In addition to these duties, the Software Trainer/IS Support Specialist provides primary Help Desk and troubleshooting telephone support. The position consists of telephone support when not providing training to our users. Daily activities are under the supervision of the Manager of Technology Services.
Requirements: In-depth knowledge of Microsoft Office applications, document management systems, computer hardware functions, PC operation and a range of software applications; strong verbal and written communication skills; excellent interpersonal skills. Must have ability to transfer knowledge in an efficient, pleasant and effective way and must be able to troubleshoot and resolve application problems. Law firm experience is highly preferred!!! Bachelor's degree or equivalent required. Email resume as a word attachment to Paris Goldfarb.


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