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Job Information
Job title

SYNERGY CUSTOMER SUPPORT ENGINEER

Company Nation Hire
Wage between $0.00 - $0.00 Annually
Location United States, California, Irvine
Employment type Full Time
Education Not Specified
Year Experience 1 - 2 Years of Practical Experience
Travel None
Published on 6/23/2007
Description
Telelogic is a world-leading supplier of development tools and solutions for advanced systems and software development that help customers automate their development lifecycle. By providing open solutions and a requirements-driven approach for the development lifecycle of advanced systems and software, Telelogic enables organizations to improve quality and predictability while reducing time to market and overall costs.

Telelogic software products are used by leading global companies such as BMW, Boeing, Ericsson, Motorola, Nokia, Philips, Siemens and many more.

Headquartered in Malm=C3=B6, Sweden, with U.S. headquarters in Irvine, California, Telelogic has operations in 20 countries worldwide.

SYNERGY CUSTOMER SUPPORT ENGINEER

Telelogic is a world-leading supplier of development tools and solutions for advanced systems and software development that help customers automate their development lifecycle. By providing open solutions and a requirements-driven approach for the development lifecycle of advanced systems and software, Telelogic enables organizations to improve quality and predictability while reducing time to market and overall costs.

Telelogic software products are used by leading global companies such as BMW, Boeing, Ericsson, Motorola, Nokia, Philips, Siemens and many more.

Purpose:

Provide our customers with excellent support for our software engineering tools

Qualifications Required:

A strong candidate must have excellent verbal and written communications skills and be able to demonstrate excellent trouble-shooting skills. Can understand and communicate technical information, analyze and solve complex problems, have strong interpersonal skills.

Needs to have a background in troubleshooting and maintenance of various Windows platforms in a client-server environment.
The candidate shall also be proficient and have a strong working knowledge of MS Office 2000 and greater.
Should be proficient with Unix (Sun/HPUX), Linux and Windows.

Knowledge Required:

Windows 2000, XP, 2003
Solaris 9/10
Internet skills, utilization of search engines
Basic Networking troubleshooting skills

Desired Experience:

1-2 years software technical support (telephone or direct customer interaction).

Working knowledge of proprietary Change Management Configuration Tool: SYNERGY

Working knowledge of Focal Point
Knowledge of Oracle.
Knowledge of Mercury Quality Center
Knowledge of Citrix

ALSO STRONGLY PREFERRED:
Programming / shell scripting experience.
Knowledge of : Eclipse, Developer Studio & perl


Key Words: Synergy change management configuration MS Office 2000 Unix Sun/HPUX Linux Windows Windows 2000 Windows XP Windows 2003 Solaris Focal Point Eclipse Developer Studio perl Citrix Oracle Mercury Quality Center
development tools software development
lifecycle life-cycle compliance software engineering tools shell scriptingdf-tc

Experience/Skills
Desired Experience:

1-2 years software technical support (telephone or direct customer interaction).

Working knowledge of proprietary Change Management Configuration Tool: SYNERGY

Working knowledge of Focal Point

Knowledge of Oracle.

Knowledge of Mercury Quality Center

Knowledge of Citrix

ALSO STRONGLY PREFERRED:

Programming / shell scripting experience.

Knowledge of : Eclipse, Developer Studio & perl



Key Words: Synergy change management configuration MS Office 2000 Unix Sun/HPUX Linux Windows Windows 2000 Windows XP Windows 2003 Solaris Focal Point Eclipse Developer Studio perl Citrix Oracle Mercury Quality Center
development tools software development
lifecycle life-cycle compliance software engineering tools shell scripting

Other desired skills:
SYNERGY CUSTOMER SUPPORT ENGINEER
This job has expired.