Senior Client Program Manager - Nashville, TN Do you have the ability to work through cross functional teams? Can you think beyond technology and deliver solutions for business needs?If yes, then please read further.Position Overview: The Program Manager will make sure that all milestones are achieved within identified and documented time, budget, performance expectations for multiple projects.Responsibilities: Bridging relationship between client services and the IT organization Working towards project planning, prioritizing and scheduling Monitoring projects from initiation through delivery, offer project planning mentorship and expertise Reporting the status of all projects to executive staff, project sponsors, clients and other stakeholders Facilitating communication between functional groups and with the client Assisting with planning and development while ensuring compliance with standards and procedures for the organization Maintaining organizational standards and procedures for project management methodology, practices, procedures and tools Identifying gaps in existing internal processes Raising awareness to the appropriate functional group Identifying opportunities to streamline processes, both internally and externallyQualifications: Bachelors Degree 8+ years of related work experience Certified Project Management Professional (PMP) Experience working with call center technologies Extensive experience leading multiple projects simultaneouslyTo discuss in detail please call Mike Benson on or e-mail your updated resume and two references to (see below) . To view other Hamilton-Ryker positions please visit