Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
This job has expired.
 
Job Information
Job title

Senior Desktop Support

Company ACS Inc
Wage Not specified
Location United States, Florida, Miami
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 12/11/2007
Description
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!

Sr. Destkop Support Specialist with 5 + years of Desktop Support experience.

This intermediate-level professional, is a fully qualified individual producer who applies a broad knowledge of technical concepts, practices and procedures. Duties require a variety of computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary depending upon the end-user(s) serviced. The incumbent works under general supervision and errors at this level can cause delay, expense and/or disruption.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

Provides end-user technical support including, but not limited to, configuring hardware, performing hardware/software installations, troubleshooting and correcting H/W and S/W problems, and resolving day-to-day system problems for client/customer and/or ACS end-users.

Works on fairly complex assignments (and/or portions of larger, complex assignments).

Performs a full range of technical support activities.

Performs as a member of quick-response user-support team and generally works under deadlines, operating independently to resolve end-user problems.

Considerable end-user interface by phone and/or in-person.

Education and Typical Years of Experience:

Associate's degree in a related field, or equivalent work experience.

Minimum of 3-5 years of related technical support experience


Windows XP, active directory experience, MS office, Ghost, batch and script file creation is a plus.








ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.df-tc

Experience/Skills
See above

Other desired skills:
Senior Desktop Support
This job has expired.