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Job Information
Job title

Senior Help Desk

Company Genesis10
Wage Not specified
Location United States, Wisconsin, Milwaukee
Employment type 9+ Month Contract
Education Bachelor
Year Experience 2 - 3 Years of Practical Experience
Travel None
Published on 1/21/2005
Description
Genesis 10 seeks a Senior Help Desk consultant in Milwaukee for over 9 months ASAP.


·Responsible for providing operational and productivity assistance to Microcomputer, peer-to-peer Lans and networked databases customers throughout the Field.
·Responsible for the resolution of most Field computer problems, many of which can be difficult and/or unique.
·Will frequently use remote troubleshooting software Tivoli Remote.
·Assist on site technical vendor engineers.
Identifies and escalates problems to next level PC Experts.
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Experience/Skills
· An Associate degree in Computer Science or related field preferred; a combination of education and related work experience will be considered.
· Extensive technical knowledge of business personal computers with a strong emphasis on problem diagnosis and resolution; to include COMPREHENSIVE KNOWLEDGE OF WINDOWS XP, WINDOWS 2000 / NT, PC memory configuration, disk management and a demonstrated knowledge of Networks, Telecommunications and the Internet.


Other desired skills:
help desk, windows xp
This job has expired.