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Job Information
Job title

Senior IT Support Analyst

Company CDI
Wage Not specified
Location United States, South Carolina, Columbia
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/24/2008
Description
CDI is currently looking for a Senior IT Support Analyst for a contract opportunity in South Carolina.


Experience in conducting:
Data/Statistical Analysis.
Process Improvement Analysis.


Familiar with Analytical Tools:

Regression Analysis (Linear and Non Linear)
Control Charts
Cost/Benefit Analysis
Forecasting
Analysis of Variance (ANOVA)
Pareto Charts

Lead the planning and prioritization of business support related activities.

Ensure that the design and integration of proposed process, system, software, and hardware solutions lead to the development and growth of the business through effective use of technology.

Function as a lead analyst ensuring that department policies, acceptable procedures and standard methodologies are used in all reviews.

Review proposed major IS system enhancements and identify system issues related to business support.

Ensure cohesion in the customer area and assist both technical and customer departments in the development of the systems.

Gain an understanding of the big picture; direction of the various business units, and facilitate the transfer of this understanding to others in the supported business unit.


Skill Required/Desired Amount of Experience:

MS Office Required 2 Years
Visio Required 2 Years
IT experience Required 7 Years
Report Analysis Required 2 Years

Problem Management Required 2 Years
QMF or other database query tool Required 2 Years

MS Project Nice to have 2 Years
ITIL concepts Highly desired 2 Years

Citizen Status: US Citizen

Please be sure your resume appropriately identifies and details your experience with the required skills and software.df-tc

Experience/Skills


Other desired skills:
Senior IT Support Analyst
This job has expired.