Senior Project Manager-Customer Care

Senior Project Manager - Customer Care - Nashville, TN

Do you have the ability to exhibit a commanding presence when necessary?
Are you a leader experienced working in a large operational environment?

If yes, then please read further.

Position Overview:
The Senior Project Manager position will work closely with the Director of Office of Care Initiatives and internal customer base to understand business goals and solution needs, while actively participating in business requirements definition meetings.

Responsibilities:
Interpreting the business requirements into vision, strategy, approach and all implementation plans
Translating the business requirements of areas affected by the project and the supporting areas required to effectively complete the project as defined.
Defining the measure of success for the project which should encompass goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, contingency plans, approach, requirements, deliverables, timelines, work breakdown structures, use cases, test cases, training needs, etc. as necessary for all project assignments.
Managing programs or multiple projects simultaneously

Qualifications:
International project management experience
Experience managing multiple large projects in an environment with quickly changing priorities

To discuss in detail please call Mike Benson on or e-mail your updated resume and two references to (see below) . To view other Hamilton-Ryker positions please visit