Senior Software Quality Assurance Engineer

Position Description:

The Senior Software Quality Assurance Engineer works within the Information Services (IS) Department to ensure the productivity, reliability and accuracy of the systems and data used within the computerized testing and reporting applications. They review requirements and specifications, create test plans and design detailed test specifications that effectively evaluate MAP's very complex system of applications, interfaces and databases.
IS projects operate under tight and critical deadlines. The Senior Software Quality Assurance Engineer must be able to work efficiently and effectively within these time constraints to identify the highest risks that must be addressed for determining release readiness.

Responsibilities:

• Communicate plans, status, and issues to management and stakeholders
• Work with project management and team in prioritizing requirements
• Foster and maintain good relationships with IS clients to ensure processes are integrated to support expected quality and IS client service levels
• Lead the quality assurance efforts on multiple and simultaneous projects
• Effectively integrate the quality assurance engineering and analysis functions on all projects
• Contribute to tools evaluation and selection for quality assessment to maintain continuous improvement efforts
• Audit quality programs and control procedures for adherence to standards and procedures
• Assess the quality of application development projects
• Provide senior level consultation and facilitation regarding software quality assurance procedures and testing methods
• Test new programs, tools and techniques for acceptability, usability, and performance as documented; make recommendations as necessary
• Create and maintain documentation for quality assurance procedures
• Research new data processing methods, tools and techniques that can improve customer quality and productivity
• Evaluate processes and coordinate with others to provide recommendations for standards, guidelines and procedures
• Participate in the standard review process
• Review the quality of unit testing, system integration testing and user testing
• Perform other duties as assigned to ensure the success of the team and the organization

Required Skills, Knowledge and Experience:

• Minimum B.S. degree in computer science or a related field; or equivalent work experience and/or education in lieu of a degree
• Minimum five years quality assurance experience including at least two years testing multi-tier, Web based applications
• Eperience with a .NET language and experience using Visual Studio
• Experience writing test automation against Silverlight 3 Web applications (WHITE, Selenium or Windows UIAutomation)
• Ability to work closely with developers to efficiently design tests on top of existing Unit Tests
• Experience with critical data validation including accuracy of formulae and algorithms used in the processing and reporting of stored data
• Experience reviewing requirements for testability and clarity
• Ability to test multi-tier, Web based applications
• Ability to design and execute performance/load/stress tests with both Web and windows client applications
• Ability to perform TSQL queries (data testing directly against database) on Microsoft SQL Server
• Technical aptitude to develop skills using available tools and software for the purpose of testing
• Proficiency and comfort using Microsoft Office products (Word, Excel, Access, and Visio)
• Ability to use test automation tools a plus (experience with Rational Robot preferred)
• High standards in software engineering and quality assurance methodologies and the ability to apply them to software projects
• Excellent verbal and written communication skills, including the ability to write and distribute bug reports
• Ability to clearly communicate with non-technical personnel
• Ability to work independently as well as a contributing team member
• Ability to organize time effectively, determine priorities, and move work forward
• Ability to assess the effectiveness of processes and procedures and recommend improvements