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Job Information
Job title

Senior Technical Support Reps needed immediately!!!

Company AppleOne
Wage between $0.00 - $0.00 Hourly
Location United States, Oregon, Hillsboro
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 4/21/2008
Description
Appleone is currently seeking several service-oriented, technically-savvy individuals to join the technical support group of a client. The ideal candidate would have a mix of people and technical skills and the desire to excel in a growing company where the focus is on customer satisfaction. Representatives are empowered to make decisions to ensure customers have the best experience possible. The TSG supports pioneering technologies and services in a fast-paced, dynamic environment as we grow to support over 20M customers.

QUALIFICATIONS

A passion for service and the desire to be a part of an amazing future
Exceptional customer service skills
Ability to articulate complex issues in an easy-to-understand manner
Must be decisive, results-oriented and a creative thinker with problem-resolution skills
A minimum of twelve months technical support experience; business to consumer and call center experience preferred
Strong computer application skills including: MS Office; experience maintaining customer information in electronic databases desired
Proven troubleshooting with hardware and/or software, network configuration experience desired
Strong oral/written communications skills
Must be flexible to working various schedules within a 24/7 environment

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Experience/Skills
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Other desired skills:
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This job has expired.