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Job Information
Job title

Senior User Support Specialist

Company Robert Half Technology
Wage Not specified
Location United States, Illinois, Evanston
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 2/8/2008
Description
My client, located in Evanston, IL, seeks a Senior User Support Specialist to join their team on a full- time basis. The User Support Specialist is responsible for coordinating and providing end-user support for client’s web content management system. This includes providing training and documentation for customers as well as other support personnel, overseeing various projects and needed resources and developing schedules to ensure timely completion of Web Communications service requests, and advising customers on available services and assisting them in determining the best fit. The User Support Specialist coordinates with staff and with vendors to resolve problems and provides support for web, WCMS accounts.df-tc

Experience/Skills
The Senior User Support Specialist MUST HAVE 3+ years of experience in a professional information technology environment, in customer support, consulting, help desk, or call center areas. Candidates should also have a demonstrated proficiency with a Web Content Management System. Excellent communication and customer service skills are REQUIRED. CANDIDATES PLEASE EMAIL RESUME TO DANIEL.SPECTOR@RHT.COM

Other desired skills:
Senior User Support Specialist
This job has expired.