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Job Information
Job title

Senior Windows Engineer (TX)

Company Next Step Systems
Wage between $0.00 - $0.00 Annually
Location United States, Texas, Houston
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 6/8/2009
Description
Up to $97K

Responsibilities:
  • Install cost effective, operationally supportable solutions that meet complex customer requirements and SLA's.
  • Maintain deep technical knowledge of multiple technologies within a customer environment.
  • Provide direct operational support of company's largest customers, maintaining ownership and a deep technical knowledge.
  • Deliver end of the road support for complex environments.
  • Provide clear technical documentation and written ISO9001 procedures to ensure other members can assist in monitoring, troubleshooting and changing complex customer environments.
  • Responsible for direct customer communication, working closely with other technical teams and customer service teams.
  • Build and maintain relationships with key customers technical staff members and with internal stakeholders from customer service and field operations.
  • Provide technical assistance to all Company internal/external customers during environment outages.
  • Have a familiarity environment resources being utilized by Company customers. Use this information to assist in resolving environment issues or troubleshooting impairments.
Qualifications:
  • College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent.
  • Seven to Ten years industry experience in a Microsoft Windows systems operations or engineering role, with substantial end-user or customer support interaction.
  • Strong Windows server support in a large, production server farm environment.
  • Strong Scripting skills required. Must be able to create scaleable management solutions for an enterprise level hosting service (500 hosts under management).
  • Sound understanding of hardware fundamentals. Able to make specific hardware recommendations based on I/O bound, memory bound, or processor bound applications.
  • Enterprise level storage (Array/SAN) and tape backup platforms.
  • A ble to troubleshoot and provide resolution for Servers with performance issues.
  • Extensive problem-solving skills for debugging OS, application, and server related issues.
  • Able to create end to end system monitoring and reporting solutions using performance monitor, SNMP and or by integrating third party products.
  • Extensive knowledge of data communication concepts and technologies is required.
  • Strong problem isolation and resolutions skills required.
  • Must have the ability to lead and direct vendors to assist them in their efforts.
  • Strong interpersonal skills are a requirement.
  • Adaptable and willing to learn new technologies
  • Excellent communications skills (written and oral) are required.
  • Strong time management and organizational skill are required.
  • Must have the ability to effectively work in a team environment, as well as independently.
  • Certification(s) and/or experience in a production environment with of the major OS areas - Microsoft, ESX, Exchange and/or Blackberry Enterprise Services
  • Experience as an administrator on Red hat/Linux or Solaris operating systems would be beneficial.
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Experience/Skills
See Above

Other desired skills:
Senior Windows Engineer (TX)
This job has expired.
 
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