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Job Information
Job title

Service Delivery Manager

Company ACS
Wage Not specified
Location United States, South Carolina, Blythewood
Employment type Full Time
Education Not Specified
Year Experience 3 - 4 Years of Practical Experience
Travel None
Published on 4/16/2007
Description
The Service Delivery Manager (SDM) is responsible for the overall quality of service delivery of an implementation/ongoing client.

Reporting to the Strategic Business Unit Manager (SBU), your mission will be to support the fulfillment of the company vision for prompt and professional client services through motivation and leadership. You will be responsible for overseeing the day-to-day implementation and operations aspects of the client relationship, achievement of service levels, as well as execution on key projects with specific focus on the server and open storage environment. Responsibilities will include developing strategy and plans, working with the client to manage priorities and expectations, directing teams to achieve service levels, projects, providing overall capacity and technology refresh planning, and addressing issues as required.df-tc

Experience/Skills
See Above

Other desired skills:
Service Delivery Mgr (SDM) I
This job has expired.