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Job Information
Job title

Service Desk Support Anlst (18155)

Company Perot Systems
Wage between $0.00 - $0.00 Annually
Location United States, Texas, Plano
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 8/19/2008
Description
PEROT SYSTEMS CORPORATION is a worldwide provider of information technology services and business solutions to a broad range of clients. It is currently looking for a SERVICE DESK SUPPORT ANALYST to join our team in PLANO, TX.

Job Responsibilities:
*Answer incoming support calls for eCare Suite, ECHO and Physician Portal support. Provide troubleshooting and escalation process for end user support.

Required Skills: Minimum 5-7 years customer service (call center environment preferred). Must be flexible to work on-call rotation. Strong technical skills with web based applications. OPAS ticket tracking and logging experience a plus.

Desired Skills: Strong customer service skills required. Team player. Strong technical skills with web based applications. Healthcare and clinical experience highly desired (hospital work flows, etc.) OPAS ticket tracking and logging experience a plus.

Minimum Education: College preferred, but not required

Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.df-tc

Experience/Skills
See Above

Other desired skills:
Service Desk Support Anlst
This job has expired.