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Job Information
Job title

Service Desk Support Anlst (2158)

Company 2 Perot Systems 2
Wage Not specified
Location United States, Texas, Plano
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 3/31/2006
Description
Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Service Desk Support Analyst to join our team in Plano, Texas.

Job Responsibilities:
Perot Systems is seeking an individual to work in a fast paced Technical Helpdesk providing support in a 7 x 24 environment, to a healthcare organization.

Associates are responsible for providing network, hardware, and software support for client community. Position involves troubleshooting and resolving problems regarding LAN issues, application issues, security issues, AS/400 devices, desktop issues, mainframe issues, and PCs in a Windows 95/Novell Netware environment.

Position is 100% phone support. Candidate must be open to working any shift.

Required Skills:
  • A minimum of 1 year experience in technical support or Helpdesk environment.
  • Experience and/or training in desktop support, application support, supporting network connectivity issues, and/or experience supporting devices in an AS/400 or mainframe environment.

  • Must have excellent verbal and written communication skills and excellent customer service skills.


    • Desired Skills:
  • Customer Support/Help Desk experience a plus.
  • Experience within healthcare industry is a plus.

    Certifications:
  • MCP preferred.

    Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.df-tc

    Experience/Skills
    See Above

    Other desired skills:
    Service Desk Support Anlst
    • This job has expired.