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Job Information
Job title

Service Desk Support Tech (2515)

Company 2 Perot Systems 2
Wage between $0.00 - $0.00 Hourly
Location United States, Arizona, Phoenix
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel About 25%
Published on 4/23/2006
Description
Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. We serve clients by delivering services and solutions focused on each client's specific needs, with particular emphasis on developing and integration information systems, operating and improving technology and business processes and helping clients transform their business.

Perot Systems is currently looking for a Helpdesk Support Technician to join our team in Phoenix, AZ supporting one of our largest healthcare client.

Responsibilities:
  • Provide high quality support to client hardware and software application users across the client Enterprise.

  • Range of support includes, but is not limited to, PC desktop hardware, operating systems, networking, the office automation suite of functions installed on desktop PCs, and specific software applications associated with the client Business Units.

  • Works closely with users and other support teams to ensure that the functionality and availability of the desktop devices and applicable software satisfies requirements.

  • Support activities include problem investigation, resolution, follow-up, and continuous improvement, and ensuring compliance to enterprise standards and guidelines regarding client hardware and software support.

    Requirements:
  • 1+ years of previous helpdesk support experience
  • 1+ years of Hardware/Software support experience
  • 1+ years of MS Office suite/Win 95, 98, 00, XP

    Desired Skills:
  • Networking knowledge
  • Infrastructure knowledge
  • Customer service soft skills

    Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.df-tc

    Experience/Skills
    See Above

    Other desired skills:
    Service Desk Support Tech
    • This job has expired.