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Job Information
Job title

Service Manager-Developer/Administrator - NEEDED

Company CDI
Wage Not specified
Location United States, California, Santa Clara
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 10/2/2008
Description
WHY WAIT?
Are you looking for an exciting new opportunity?
This may be your lucky day!
It is time for a change, and CDI can help!

We have an immediate need for a Service Manager-Developer/Administrator

JOB DESCRIPTION
Job Description and Responsibilities:
Experience with HP Service Center version 6.x and above or Peregrine Service Center. We are installing HP Service Manager 7.0. Should have direct experience with Service Center, Incident Management, Change, Problem and Configuration Management modules. Service Center 6.x Tailoring-Expert with 2 years experience.

Extensive experience tailoring formats, format controls, links, display options, inboxes, global lists, notifications, etc. Connect IT Unix-Intermediate with 2 years experience.
Experience using Connect IT to map data from external systems to Service Center tables. Unix Operating System-Intermediate with 2 years experience.
Experience developing, modifying, running, and monitoring scenarios in a Unix environment.

Experience with Unix operating system to include file browsing, editing, scripting, process monitoring, etc. Oracle Database-Intermediate with 2 years experience. Experience with Oracle database version 9.x and above. Must be proficient using SELECT, INSERT, UPDATE, and DELETE. Development and Administration of HP Service Manager 7. We are currently upgrading from
Service Desk 4.5 to Service Manager 7.0. Support rollout of HP Service Manager 7 application to the helpdesk and all IT Teams. Troubleshoot and Monitor
Service Manager 7 application. This includes monitoring for performance, system errors, data problems, etc. Develops and documents IT and helpdesk support
standards, policies, and procedures.

TAKE ACTION!
Why wait another day?
It is time to act!
Apply NOW and join the CDI Team TODAY!!!df-tc

Experience/Skills


Other desired skills:
Service Manager-Developer/Administrator - NEEDED