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Job Information
Job title

Service Manager (Job #8693)

Company SmartSource
Wage between $0.00 - $0.00 Annually
Location United States, Illinois, Schaumburg
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/11/2008
Description
Smartsource is a 10 year old IT staffing company that specializes in IT staff augmentation services. Headquartered in the western suburbs of Chicago, offering nationwide coverage Smartsource provides a wide variety of IT resources on a contract, contract to hire, perm placement or project basis.

Job Title: Service Manager.
Job location zip code: Schaumburg, IL 60173
Salary 70-85k

Preferred: Undergraduate, MCSE, MCSA, CCNA
Thorough understanding of Microsoft infrastructure products and basic licensing guidelines for same.

Hands on knowledge and experience with Cisco, VMware, Exchange, SQL, Sharepoint, or MS Virtual Server a big plus. Previous project management experience required. The right individual will be business oriented and technical. We are looking for a polished professional individual. This position is a key individual to work directly with the president to develop and implement new corporate technical initiatives. Assist in developing technical standards for our SMB clients. Manage implementation projects at client sites. Coordinate the field staff and ensure high utilization levels. Prepare and present client network assessments. Research and identify new technical solutions for our clients. Interface with clients in managing projects or assist in managing account. Prepare proposals and review all quotes before presentation to clients. This is not a sales position but the position may require proposal presentation Local travel only.

Job Responsibilities
1. Manage the daily activities of field engineers and oversee overall client support
2. Manage implementation of projects including customer interaction
3. Investigate and manage the research, testing and development of new technical solutions to be used at client sites.
4. Prepare project plans and compile client site assessments.
5. Maintain and regularly update our best practices standards.
6. Ensure client sites are maintained to our standards as outlined in our best practices document.

Successful candidates will:
1. Be very organized
2. Be able to multi task in a fast paced environment
3. Be able to relatively quickly evaluate new products/solutions to determine if appropriate for further testing or implementation in client environments.
4. Be able to discuss business issues as well as technical issues with clients.

Reliable auto transportation is required. Benefits – retirement program with company matching, health ins., life insurance, dental, paid training and certification exams, 2 weeks vacation plus sick/personal days, business mileage reimbursement.

To apply please email your resume in word format and your salary requirements to jcarr@smartsource-inc.comdf-tc

Experience/Skills


Other desired skills:
Service Manager (Job #8693)
This job has expired.