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Job Information
Job title

Shift Mgr - Data Center Ops

Company 0638NYO - Broadway
Wage between $0.00 - $0.00 Annually
Location United States, Connecticut, Milford
Employment type Full Time
Education Not Specified
Year Experience 3 - 4 Years of Practical Experience
Travel None
Published on 11/18/2005
Description
Position Overview:
Design, develop and manage all phases of expanding data centers including capacity and contingency planning, infrastructure development and operations procedures. Oversees all computer operations within the organization. Supervises Operators and ensures that all processing is run according to schedules and that equipment is maintained properly. Maintains current knowledge of new hardware and software and recommends upgrading to maintain efficient operation. Plan what budgetary items are needed to ensure production continuity and data centers growth is not hampered.

Responsibilities
Manage a staff of Computer Operators and Shift Supervisors who support all Data Center operations; Recruit superior personnel who are motivated and experienced in the technologies employed by Ann Taylor; Manage training and career development of the operations staff; Project Manager for all Data Center Infrastructure projects; Establish and maintain policies and procedures to be followed by Operations staff; Maintain a strict adherence to documented policies and procedures by the Operations staff; Manage all outsourced data center RFP processes; Key contact to vendors of outsourced data center operations; Manage outsourced data center vendor relationships; Ensure ALL Information Services that are provided by equipment in our Data Centers meets the Service Level Agreements (SLAs) established with our internal clients. ; Research and implement monitoring/automation tools; Designs, sets objectives, and coordinates data backup and recovery procedures; Support and enforce company policies and procedures as a member of the management team; Strategize and develop data center upgrade and re-utilization plans; Be responsible as senior level escalation point for Data Center Operations technical staff; Participate in strategic meetings; Negotiates service arrangements and contract provisions with suppliers of hardware, software, and professional services.

Qualities
Superior communications skills; Strong leadership characteristics; Project Management skills; Must be able to prioritize tasks; Must be able to deal with an environment of rapid change; Capable of working with different levels of IT professionals; Good negotiating skills - able to broker decisions; Must be able to take control of an emergency situation; Must be able to perform triage when problems occur and react with a sense of urgency when required; Must possess knowledge in all areas of technology (telecommunications, networks, operating systems, etc.); Must understand the environmental systems that support a Data Center (HVAC, Power, Security, Fire and Smoke detection, etc.).df-tc

Experience/Skills
See Above

Other desired skills:
Shift Mgr - Data Center Ops
This job has expired.