Software Help Desk - Help Desk Support - SQL Support

Software Help Desk - Help Desk Support - SQL Support - Skills Required - Help Desk Support, SQL Support, Software Help Desk, Support Position, Tier 1 Support, Technical Support Engineer, Support Engineer, Client Support, Client Support Engineer

Software Help Desk - Help Desk Support - SQL Support

If you are a Software Help Desk with Help Desk Support and SQL Support experience, please read on!

What you need for this position:
- 1-3 years of Help Desk Support
- Strong Software Development experience with SQL Server
- Experience dealing with customers over the phone
- Supporting Insurance Claims Applications, Huge plus

What you'll be doing:
- Supporting Claims software
- Working to support technical users of a software automation product
- Working as tier 1 support
- making decisions on whether or not issues can be handled at a tier 1 level or if they must be escalated
- writing reports, running queries and light QA
- Working very closely with SQL Server 2008 database.

What's in it for you:
- Competitive Base Salary
- Great Benefits Package
- 401K, Good Vacation package
- Great learning opportunity

So, if you are a Software Help Desk with Help Desk Support and SQL Support experience, please apply today!