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Job Information
Job title

Software Support & Services Consulting Mgr

Company ACSG
Wage between $0.00 - $0.00 Annually
Location United States, Minnesota, Waite Park
Employment type Full Time
Education Not Specified
Year Experience 3 - 4 Years of Practical Experience
Travel None
Published on 1/31/2007
Description
Manages assigned group of Project Support Staff who provide on-site project management/administrative support and coordination to various contract(s), project(s) or task(s), including, but not limited to contract reporting, maintenance and reporting. This is a seasoned professional, who possesses a comprehensive knowledge of management and ACS project support concepts, practices, and procedures. Incumbents provide tactical management for project management/administrative support units, i.e., plan, organize, direct and control day-to-day activities of a segment of support staff organized by client, contract, task, and/or geographic region to ensure quality, consistency and/or coordination of diverse project management/administrative services provided to various and/or multiple locations. Work involves considerable coordination and interface with client and ACS operations staff. Errors can cause considerable delay, expense, and disruption.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

Tracking ACS costs and performance, including time sheet collection, verification, reporting, and distribution.

Preparation and initiation of contract billing; and providing supporting documentation/reporting to secure payment for services and other deliverables provided to client.

Incumbents ensure that associated forms and notifications are approved, and processed and that various ACS and client required reports are updated to reflect changes, e.g., staffing/bid rate reporting.

Coordination, as necessary, with ACS and client representatives, as well as outside vendors.

Conducting/compiling/making special analyses, reports and presentations of budgets, performance, forecasts, etc., as required.

Introduction/implementation of administrative or financial control procedures, which improve the effective operation of the unit.

Participates in the introduction and implementation of overall ACS operating standards, practices, and procedures. Provides guidance to project support staff assigned to client locations. Establishes internal controls and monitors activities of staff to ensure operating quality. Coordinates project support for start-up and shutdown.

Plans goals and objectives for support staff and organizes personnel accordingly, including the scheduling/assignment of staff. Provides guidance to staff to ensure the effective implementation and maintenance of same.

Acts as point of contact for other departments to resolve problems regarding project support and acts as in-house consultant. May contribute to specific proposal efforts and management level presentations.

May coordinate with project management to interviews, selects and supervises training of new employees. Administers and/or coordinates administration of performance evaluations and salary recommendations. Addresses employee relations and development issues for assigned personnel.

Keeps apprised of developments in field of expertise to ensure currency and makes recommendations to management to improve efficiency/effectiveness.df-tc

Experience/Skills
See Above

Other desired skills:
Project Manager - P1
This job has expired.