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Job Information
Job title

Software Support Specialist

Company JES Search Firm, Inc.
Wage Not specified
Location United States, Georgia, Snellville
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 8/3/2004
Description
You will love this company!
As a Software Support Specialist, you will directly assist customers with the implementation of our software, addressing issues ranging from installation to basic product use to quality improvement study design. In addition to help desk support, you will provide training to customers, both onsite and via the internet. Software Support Specialists also work on internal teams to develop training materials and documentation and to improve and test each new version of the software.
TO be considered, please answer the following questions and email along with your resume
  • ___ years experience in help desk support
  • ____years of software training
  • ___ (Y OR N)Do you work with external customers ?
    ___(Y or N)_Do you work with end users ?
  • ___years of technical writing
  • ___years with Microsoft Access (or a similar relational database product)
  • ___years with Word
  • ___years with Power Point
  • ___Prior work experience in healthcare will be helpful.
    Expected Salary range:
    Limited travel is required.
    Company information:
    This company supplies quality improvement reporting solutions to managed healthcare companies nationwide. Located in the eastern suburbs of Atlanta, it is a small, rapidly growing company that offers an informal work atmosphere and opportunity for advancement.

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    Experience/Skills
    Three years experience in help desk support, software training, or technical writing. Must be proficient with Microsoft Access (or a similar relational database product), Word, and Power Point.

    Other desired skills:
    Three years experience in help desk support, software training, or technical writing. Must be proficient with Microsoft Access (or a similar relational database product), Word, and Power Point.
    • This job has expired.