Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
This job has expired.
 
Job Information
Job title

Software Technical support agent

Company Robert Half Technology
Wage Not specified
Location United States, New Mexico, Santa Fe
Employment type Temporary
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 2/2/2008
Description
New Mexico based services organization is seeking multiple Helpdesk level II technicians. Responsibilities include taking technical and billing related calls in a high call volume environment. Troubleshoot issues and provide solutions and excellent customer service to end users. Ideal candidate will have Helpdesk level II experience. Should have experience working in a high call volume environment (100+). Must have above average customer service skills. Experience dealing with software issues and with billing issues is a plus. Strong troubleshooting skills. Interviews will be conducted week of 2/4/08. Please email your resume to albuquerque@rht.com with Software Technical support in the subject line and/or call us at 505 888-6225.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
Windows XP, software troubleshooting skills and excellent customer service skills. Experience in a customer service role. Must have strong critical thinking skills and excellent communication skills

Other desired skills:
Software Technical support agent
This job has expired.