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Job Information
Job title

Sr Analyst, Systems

Company intConfig
Wage between $0.00 - $0.00 Annually
Location United States, Florida, Fort Lauderdale
Employment type Full Time
Education Bachelor
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 6/18/2007
Description
Dimension & Scope:
Responsibilities include high level designdirecting project effortsdetermining feasibilityand time and cost estimation. Also provides application systems analysiscomplex programming and interface development for multiple business segments.
Principal Duties and Responsibilities:
Provide high level design solutions that conform to the overall system requirementsPrimary resource person in converting business requirements and definition to system programming specifications.Approve technical specifications for Analyst.Design and write complex programs and system interfaces in accordance with client specifications.Perform unit tests of system interfaces for complex programs prior to release of code for Quality Asssurance testing.Serve as first level for client interface by providing solutions or options to client problems/needs.Member of interdepartmental project teams on large development efforts.Provide on-call product support for complex projects.May provide on-site CTI deployment support including software installation and training for on-site EUC personnel for CTI programming positions.Assist in planning projects, assigning tasks, monitoring progress and providing status reports to upper management.Perform investigation and research for system environments (i.e., reporting systems, switching systems, computer systems, etc.) to assist in resolving complex programming problems or identifying solutions to new business requirements.Ensure completion of project within established timeframes.Participate in training programs.May serve as project manager for a group of Analysts or Associates with responsibility for the overall development of a project.
Education & Professional Certifications:
Movement into TCPBachelor's Degree in related technical disciplineAndFour years relevant experience Or Master's Degree in related technical discipline AndMinimum two years relevant experienceOr Minimum eight years relevant experience without college degree.Movement within TCPMinimum two years experience in B2 Level TCP position.
Candidate Profile:
Experience preferred in large project environment, specializing in programming and analysisWorking knowledge of business functions and planning experienceMust have proficiency in relevant programming and control languages, strong analytical skills and thorough knowledge of standards and practicesExperience required in at least one IVR and/or CTI programming discipline for IVR and/or CTI programming positionsWorking knowledge of telephony voice switching systems desired for CTI and IVR programming positions desirableStrong communication and interpersonal skills are requiredMust have proficiency with various software applications programs including Lotus Notes, Microsoft Word, and ExcelCustomer service and detail orientedMust be able to manage multi-tasks.
Environment, Physical & Other Requirements:
NAdf-tc

Experience/Skills
See above

Other desired skills:
Sr Analyst, Systems
This job has expired.