Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
This job has expired.
 
Job Information
Job title

Sr Services Engineer-Wireless

Company Spyglass Staffing Solutions
Wage between $0.00 - $0.00 Annually
Location United States, Massachusetts, Wilmington
Employment type Full Time
Education Not Specified
Year Experience 3 - 4 Years of Practical Experience
Travel About 50%
Published on 5/17/2007
Description
Sr Services Engineer/ Consulting Engineer

Responsibilities:

Responsible for performing all the activities associated with project management and installation and integration of our solutions.

Act as the primary technical interface for assigned solution deployments

Create detailed project plans, statements of work and acceptance test plans associated with trial and production deployments

Provide expert troubleshooting and technical support to customers and partners on deployed products

Assist in the development and roll out of training materials

Engage with customers and partners at different levels of technical depth, ranging from system architectures to call flows.

Work closely with the sales team, partners and customers to map proposals into requirements for statements of work

Work closely with the product development and product management teams to understand the products in depth to be able to articulate to customers/partners and provide feedback into the product development plan of record based on customer requirements with an emphasis on serviceability and new product introduction.

Requirements/Skills:

Knowledge of wireless standards in GSM, GPRS/3G, CDMA. Familiarity with standards such as VCC, UMA, and general 3GPP WLAN is highly desirable. Knowledge of mobility management, supplementary services, handoff highly desirable.

Knowledge of IP technologies like IPSec, VoIP, and SIP.

Knowledge of IMS standards, deployments.

Prior experience successfully deploying complex systems in a telco environment

Demonstrated troubleshooting experience in the field and through remote technical support

Experience developing service related documentation and the development of details actions plans required to resolve complex technical issues.

Ability to learn new technologies in a fast paced environment and willingness to work in a startup.

Should have excellent oral and written communication skills and experience with developing customer facing technical documentation.

Demonstrated ability to manage multiple customer deployments

Ability to travel up to 40% Education/Experience

7-10+ years of experience as a customer engineer in the telecommunications and/or data networking industry.

Knowledge of wireless standards in GSM, GPRS/3G, CDMA. Familiarity with standards such as VCC, UMA, and general 3GPP WLAN is highly desirable. Knowledge of mobility management, supplementary services, handoff highly desirable.

Knowledge of IP technologies like IPSec, VoIP, and SIP.

Knowledge of IMS standards, deployments.

Prior experience successfully deploying complex systems in a telco environment

Should have excellent oral and written communication skills and experience with developing customer facing technical documentation.

Demonstrated ability to manage multiple customer deployments

Ability to travel up to 40%

Education/Experience

7-10+ years of experience as a customer engineer in the telecommunications and/or data networking industry.

Bachelors degree in engineering or computer science.df-tc

Experience/Skills
Please send your resume and 5-7 bullet points detailing your fit to the position to rich@spyglasscorp.com

Other desired skills:
Sr Services Engineer-Wireless
This job has expired.