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Job Information
Job title
Sr Software Developer
Company
At-Tech
Wage
between $0.00 - $0.00 Hourly
Location
United States, California, Santa Clara
Employment type
3-6 Month Contract
Education
Not Specified
Year Experience
4 - 5 Years of Practical Experience
Travel
Not Specified
Published on
10/2/2008
Description
Position: Senior Software Developer ServiceManager
Type: Contract
Duration: 5-6 months
Pay rate: $47/hr
Location: Santa Clara, CA
Job Description
Experience with HP ServiceCenter version 6.x and above or Peregrine ServiceCenter.
We are installing HP ServiceManager 7.0
Should have direct experience with Service Center, Incident Management, Change, Problem and Configuration Management modules.
ServiceCenter 6.x Tailoring - Expert with 2 year(s) experience.
Extensive experience tailoring formats, format controls, links, display options, inboxes, global lists, notifications, etc.
Connect IT - Unix - Intermediate with 2 year(s) experience. Experience using Connect IT to map data from external systems to Service Center tables. Unix Operating System - Intermediate with 2 year(s) experience.
Experience developing, modifying, running, and monitoring scenarios in a Unix environment. Experience with Unix operating system to include file browsing, editing, scripting, process monitoring, etc.
Oracle Database - Intermediate with 2 year(s) experience. Experience with Oracle database version 9.x and above. Must be proficient using SELECT, INSERT, UPDATE, DELETE. Development and Administration of HP ServiceManager 7 (currently, we are upgrading from ServiceDesk 4.5 to Service Manager 7.0)
Support rollout of HP ServiceManager 7 application to the helpdesk and all IT Teams
Troubleshoot and Monitor ServiceManager 7 application. This includes monitoring for performance, system errors, data problems, etc.
Develops and documents IT and helpdesk support standards, policies, and procedures.
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Experience/Skills
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Other desired skills:
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