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Job Information
Job title

Sr. Product Manager

Company Newmarket International
Wage between $0.00 - $0.00 Annually
Location United States, New Hampshire, Portsmouth
Employment type Full Time
Education Bachelor
Year Experience 3 - 4 Years of Practical Experience
Travel None
Published on 2/1/2005
Description
SENIOR PRODUCT MANAGER, CRM
Newmarket International seeks a dynamic and talented product manager to join its product development team. You will be responsible for driving the product strategy, feature definition, services competencies and relationships, and launch successes for its CRM product line. Working closely with customers, prospects, marketing, customer services and engineering, you will lead the conversion of our Global SFA/CRM vision into a product and partnership reality.

Responsibilities include driving the product vision, setting business strategies and product objectives, and developing product feature set, partnerships and services offerings that make for a market winner. In addition, this role will be responsible for managing, either directly or as part of the team, the CRM relationships, marketing plans and operational capabilities that make for a complete success for our customers and against our competition. This role will work closely with executive management, engineering management, other product managers, marketing, services teams and engineering to develop and implement the overall product visions and strategies.

If you are our ideal candidate, you have an excellent track record delivering world-class, enterprise CRM solutions to market. You also have very strong skills in the areas of converting business strategy to product vision, developing product requirements (i.e. JAD facilitation and UML formalism), and designing the features, processes and services that makes up an enterprise-class solution. You have strong domain knowledge of CRM, enterprise solutions and enterprise consulting and integration. You have an excellent track record of solid requirement definition and intuitive user-interaction design. You have the agility required for successful facilitation of focus groups and joint application design sessions. You have strong quantitative skills and are able to evaluate and communicate the financial impacts of potential product features. You think creatively and possess a strong knowledge of Internet products and services, including sales force automation tools. You are a team player, and enjoy working in a collaborative environment. A BA/BS is required and ten years of product management experience are required. An MBA is a plus.

Responsibilities:
â?¢ Contribute to the business strategy of Newmarketâ??s Global SFA and CRM strategies, and share accountability for the successful launch and business metrics around this product category
â?¢ Identify customer segments and market opportunities, drive the marketing objectives and strategies, develop product positioning and messaging, and be the spokesperson for the product
â?¢ Direct customer/vendor focus groups and JADâ??s that lead to an understanding of the customer need and business opportunity
â?¢ Lead the development of any requirements for the total CRM-Delphi integration solution, including CRM features, Delphi features, integration features, and ancillary services and layers
â?¢ Drive the iterative design processes with engineering, outsourcers and other players that lead to complete, prioritized product plans
â?¢ Work with the engineering leads to manage the feature-date trade-off process to launch a successful product according to customer requirements and product design
â?¢ Launch a successful product that meets the requirements, design and available resource, leading to a great â??v1.0â? product and successively improved versions
â?¢ Act as a leader and supplier of vision, information, collateral and personal presentation to the field teams, to ensure successful messaging and penetration
â?¢ Lead the charge to market for problem-solving solutions through the entire product lifecycle - from concept to end-of-life
â?¢ Work closely with other product managers, business development, marketing, and engineering to develop and implement the overall product visions and strategies
â?¢ Assist in the management of any partnerships and relationships that are critical to the success of this vertical CRM strategy, such as CRM vendor management, business process consulting and integration consultancies
â?¢ Inform and manage executive management and other key internal relationships to drive the success of this as a Newmarket businessdf-tc

Experience/Skills
Requirements:

10 years of product management experience with a solid understanding of product lifecycle management including:
â?¢ Identifying customer requirements based on actual customer interaction, and translating these requirements into product features
â?¢ Prioritizing features into releases based on market realities, and developing product roadmaps and migration strategies
â?¢ Ability to translate requirements into use cases, sequence diagrams, and other UML artifacts
â?¢ Proven ability to work in cross-functional environments including sales, marketing, customer services, customer support and engineering teams
â?¢ Track record of successful collaboration with a product development team or organization
â?¢ Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fast-moving environment
â?¢ Knowledge of and/or experience with Internet product and services, including Sales Force Automation tools would be greatly beneficial
â?¢ Strong business management and analysis skills, as well as the related skills of analysis and communications
â?¢ Contagious can-do attitude and self-sufficient work style
â?¢ Solid domain knowledge and experience with least one enterprise CRM system, enterprise CRM consulting, and CRM systems integration
â?¢ Minimum of 4+ years experience writing and modeling Use Cases with UML diagrams (Sequence, Activity, Class)
â?¢ Experience assuming Business Analyst, Systems Analyst, OO Data Modeler, JAD Facilitation, and/or Requirements Specifier roles for complex multi-tier software development projects
â?¢ Must have been a senior product manager or P&L manager on an enterprise software application that was delivered and succeeded in the marketplace
â?¢ Demonstrated ability to gather, analyze and present data with and to all levels of the organization: customers, product managers, accounting, executive management
â?¢ MBA, P&L ownership and experience in strategic planning and new business opportunity development a plus

Other desired skills:
Sr. Product Manager
This job has expired.