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Job Information
Job title

Systems Administrator

Company Robert Half Technology
Wage Not specified
Location United States, California, Berkeley
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 6/4/2008
Description
This position requires that you be a Windows expert. That means 3+ years of general Sys Admin skills, excellent server and workstation admin skills, and the willingness to occasionally crawl under desks to plug LAN cables back in. The person who fills this position will provide hands-on (as well as phone and email) Windows Server and workstation support in business environments. You must have strong written documentation skills to be considered for the job. Client Services Duties: Onsite support for several clients as a Systems Administrator/Tech Support analyst; Manage client relationships so that you always know how they feel and they always know why they love us; Ensure the data integrity and security of the clients' above all else; Meticulously document your work and time for the client; Including analysis of root causes and frequent common problems, as well as recommendations for solutions, perform upgrades, installs, and repairs in a timely manner; Keep computer systems running efficiently; Troubleshoot server and desktop computer problems; Keep current with Windows technology (updates, patches, fixes); Help plan, supervise and follow-up on strategic projects; Stage or re stage desktops/laptops to meet client standards; Install software on end-user computers as required; Provide multiple product software support to end-users via phone; Install hardware (i.e. RAM Upgrades, Network Cards, printers and other peripherals, etc.); Use technical knowledge and common sense to troubleshoot end-user issues; Support VPN clients; Research unique problem requests and develop a solution that meets both client and system requirements; Identify opportunities for improvement by accurately documenting the problem and solution in the company problem tracking application; Manage multiple initiatives simultaneously.Customer Service Responsibilities: Continue to build and extend existing client relationships; Monitor adherence to all customer service policies; Help mentor, train and develop other consultants on the team; Work efficiently and cooperatively; Express strong interpersonal skills; Question users to identify true problem parameters; Write clear documentation; Communicate in a team environment.df-tc

Experience/Skills
Excellent communication, presentation and analytical skills; Advanced level of technical expertise (XP, Vista, 2003 Server (2008 Server skills a big plus); Experience with Active Directory; Exchange; networking concepts; experience troubleshooting a wide range of problems); Excellent technical documentation writing skills; Self-supervision skills; You have to be a people-person to get hired here; Must have a burning desire to help make a small company great; Critical thinking skills are a must; Ability to lift 50 pounds; 3+ Years Systems Administration in a Windows/Active Directory or Mac OS and Windows mixed environment; Experience working with and/or troubleshooting problems with, Microsoft Office, Exchange, Veritas/backups, networking, DSL, security, firewalls, teaching or training others, strong organizational and administrative skills; Excellent communication skills, critical thinking skills and fanatical customer.

Other desired skills:
Systems Administrator
This job has expired.