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Job title
Systems Consulting Analyst
Company
ACS Inc
Wage
between $0.00 - $0.00 Annually
Location
United States, New Mexico, Albuquerque
Employment type
Full Time
Education
Not Specified
Year Experience
4 - 5 Years of Practical Experience
Travel
None
Published on
11/2/2009
Description
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Functional Description:
Liaison with customer on Omnicaid operational issues;
Describe and report confirmed system problems;
Test system fixes as required and report results;
Communicate critical system problems (verbally and in writing) to state staff and to Medicaid Operational staff on a regular basis (at least once a week).
Communicate system changes (fixes to problems and enhancements) to state staff and Medicaid Operational staff on at least a weekly basis. This communication will be verbal and written.
Assist with necessary follow-up when a system problem has been identified and/or fixed. (This may mean doing mass adjustments, reviewing mass adjustment reports, writing a weekly provider memo, etc.)
Assist with state or operations training necessary due to system problems or changes.
Assist operations in developing changed procedures needed due to system problems or changes.
Review certain memos and PARS assigned to Albuquerque to determine if work is manual or can be achieved systematically.
Act as resource for Operations staff and MAD staff on Omnicaid functionality
Assist in maintaining the UR file
Assist in training State and ACS Omnicaid users
Education and Typical Years Experience
Require a minimum of 2 years operations experience in MMIS claims processing environment, degree preferred
Prefer familiarity with New Mexico Medicaid policy and procedures
Knowledgeable in the use of SQL, MS Access, ad hoc query tools and other mainframe software
Good analytical, organizational, and problem-solving skills
Good oral and written communication skills
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.df-tc
Experience/Skills
see above
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