Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
This job has expired.
 
Job Information
Job title

Systems Engineer/Data Center Technician

Company The Walt Disney Company - Walt Disney Internet Gro
Wage Not specified
Location United States, Washington, Seattle
Employment type Full Time
Education Bachelor
Year Experience 2 - 3 Years of Practical Experience
Travel Not Specified
Published on 7/16/2008
Description
SYSTEMS ENGINEER/ DATA CENTER TECHNICIAN
Walt Disney Internet Group (WDIG) develops and delivers a compelling mix of interactive entertainment and information content and services for Internet and mobile devices for audiences around the world. WDIG is both a developer of unique new media experiences specifically designed for Internet and mobile media, and a developer of new platforms for distributing content selected from broad, existing entertainment divisions and libraries of The Walt Disney Company (TWDC). Its paramount mission is to provide a safe, secure environment for consumers to experience the Disney brand anytime and anywhere as they inform and entertain themselves, look to join communities with other Disney fans, or shop for products and services. WDIG integrates the unmatched breadth of content with a best-practices approach to Internet and mobile technology and drives multiple revenue streams from premium content offerings, advertising and ecommerce. The business also provides centralized strategic leadership, business execution support and a world-class technology platform for all of the Internet properties of TWDC. WDIG partners with all divisions of the company to execute their mobile and Internet plans and directly operates Disney.com and mDisney worldwide, Disney Family.com, FamilyFun.com, Wondertime.com, Movies.com and the recently acquired Club Penguin (www.clubpenguin.com) which has further strengthened the company’s objective of establishing clear leadership in online virtual worlds for kids and families. In a move that adds to its already strong line-up of family-targeted Web properties, WDIG in December acquired iParenting Media (www. iParenting.com) which features a wide array of professional and user-generated content including thousands of articles and expert Q&A’s and hundreds of active mom message boards. Additionally, the network includes the highly-regarded iParenting Media Awards (www.iParentingMediaAwards.com), the only certified product review and awards program in the industry.
WDIG has built a strong family of branded Web sites and is now taking an aggressive position in the distribution of entertainment content to new platforms as well as embracing new technology trends in online entertainment. Through WDIG, TWDC has become an early leader in wireless and broadband content. In addition, WDIG businesses have all successfully developed and continue to grow multiple revenue streams such as advertising, premium content subscriptions, syndication and e-commerce.
TWDC Internet sites hold the number one position in the sports, kids and family categories. ESPN.com consistently ranks top among sports sites and Disney.com is the number one kid’s entertainment and family community site. Collectively, TWDC’s family of Internet sites rank sixth in online corporate presence.

POSITION SUMMARY
The System Operations Specialist, Data Center and System Operations, is responsible for support and maintenance of both the physical environment and the logical infrastructure supporting WDIG’s sites and services.
The role includes:
  • Server provisioning, software and patch installation, and system audits
  • Receive/unbox/rack/cable servers – both hands-on and directing third-party resources
  • Execute or support scheduled maintenance activities
  • Install or upgrade components
  • Break/fix hardware and OS support
  • Backup operations
    This position reports to the Senior Manager, Data Center Services and will work closely with other Technical Operations teams including the Service Operations Center (SOC), Network Services, Storage Services, and Systems Engineering teams.

    JOB RESPONSIBILITIES
  • Preventative maintenance, including patch deployment
  • Manage servers: deploy/decom equipment, upgrade components, build/rebuild OS.
  • Break/fix incident response – OS or hardware
  • Create/update documentation, development/training
  • Manage inventory or perform other administrative tasks
  • Train junior staff members

    QUALIFIACATIONS FOR POSITION
  • 3-5 years experience in a data center environment, including facility and server management.
    o Proper handling of pre-cut fiber cables. Ability to make/test copper cables.
    o Ability to lift 50 lbs to rack/unrack servers.
    o Hardware troubleshooting & diagnostics, including component swap down to system board level.
    o Experience with HP Netserver/Proliant DL series servers a plus.
    o Understanding of power & cooling technologies a plus.
    o Experience with asset and stock management and CMDB a plus.
  • 3+ years installing and maintaining Windows and Linux as a server OS, preferably in a 24x7 enterprise environment – including remote maintenance and command line interfaces.
    o MS Cluster Services a plus.
    o Understanding of RAID technologies and their implementations, SAN concepts/technologies.
    o Understanding of TCP/IP fundamentals and related applications/protocols (DNS, HTTP, FTP, SSH), general networking technologies, connectivity troubleshooting.
    o Experience with HP SIM, HP RDP, Windows patch management, Symantec AV a plus.
    o Familarity with one or more scripting language (shell scripting, Perl, javascript, VB, etc.). Advanced knowledge a plus.
  • Experience with enterprise backups (ex. Legato Networker) a plus
  • Understanding of security best practices a plus.
  • Experience working/managing a ticket queue.

    SPECIFIC SKILLS REQUIRED
  • Works with efficiency and attention to detail and without requiring direct supervision. Collaborates with the DCS team or virtual team members.
  • Manages tasks by priority, delivers results on time, escalates before blocking issues impact deadlines.
  • Communicates complex ideas effectively with stakeholders of varying technical depth and position in the organization.
  • Builds skills in co-workers through cross-training and mentoring, taking every interaction as an opportunity to learn or teach.
  • Troubleshoots complex problems quickly and expertly, marshalling resources from other teams as necessary.
  • Gains commitment through communication of shared values and objectives.
  • Writes detailed, easy-to-follow documentation as a part of every new or repeatable task



    TO APPLY, please visit www.disneycareers.com and search by JOB ID: 171524

    To expedite consideration, we highly recommend that you BOTH upload your resume AND copy and paste the text when creating your candidate profile.

    Key word list: manager, developer, online, on-line, wireless, internet, software, applications, development, engineer, IT, mobile, web, programmer, programmers, flash, actionscript, java, javascript, html, dhtml, NET, C++, ajax, network, producers, producer, engineering, diversity, diverse, inclusion, games, gaming, game, quality, assurance, qa, project, product, program, technical, pmo, mmo, interactive, mmop, OOP, new media, entertainment, architect, design, designersdf-tc

    Experience/Skills
    See Above

    Other desired skills:
    engineer, developer, architect, communication, wireless, internet
    • This job has expired.