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Job title

Systems Engineer (Local Candidates to Englewood, CO)

Company Ajilon
Wage between $0.00 - $0.00 Hourly
Location United States, Minnesota, Saint Paul
Employment type Contract to Perm
Education Bachelor
Year Experience 2 - 3 Years of Practical Experience
Travel None
Published on 10/16/2009
Description
Absolutely NO 3rd Party Agencies, NO sponsorships, NO 1099's

BEFORE APPLYING - PLEASE READ THE ENTIRE JOB DESCRIPTION - ONLY SERIOUS AND "QUALIFIED" CANDIDATES WILL BE CONTACTED - Thank you!

Ajilon Consulting is a subsidiary of the Adecco Group, a global leader in managed services, consulting and specialized recruiting with a footprint in over 70 countries around the world. We focus on providing staffing and consultative solutions for the IT function, and through Adecco, we can also offer solutions for the functions of engineering, finance and accounting, legal, clinical, administrative, and sales and marketing.

Job Title/Job Number: IT System Engineer SE168-030

Department: Information Technology
Location: Corporate
Reports To: Sr Manager IT Service Support
Duration: 6 months to Hire

The successful Systems Engineeer candidate will administer and maintain the IT Infrastructure ITIL-based processes and tools. This role provides support for the problem, change, asset management and other IT processes. Acts as subject matter expert for IT Service Desk application functionality and data integration activities. Identifies and resolves technical issues/problems with applications, its various interfaces and the supporting tools. Gathers various reporting requirements and produces resultant reports. Maintains asset management system and ensures accuracy. Gathers and implements requirements from external user groups. Develops standards and processes to support the problem, change and asset processes. Recommends and establishes changes to policies and procedures. Frequently interacts with customers and/or functional peer group managers. Ability to work effectively and independently. Provides support for the problem, change, asset and other IT processes. Collects inventory and maintains asset management system and ensures its accuracy. Designing, developing, implementing and maintaining the IT Service Desk application (currently Remedy 7) and IT Infrastructure process applications (as needed. Identify metrics being collected and ensure that measurement data is up to date and reported accurately. Create and maintain process-related artifacts. Well organized with project documentation and project administrative tasks.df-tc

Experience/Skills
NECESSARY QUALIFICATIONS AND SKILLS:
- Work independently on complex tasks with some technical and management guidance.
- Excellent written and verbal communications.
- Demonstrated ability to learn new platforms and technologies with a keen interest in expanding and applying this knowledge as new ones emerge.
- Ability to work effectively in a fast-paced, challenging team environment.
- Ability to manage multiple and sometimes competing priorities.
- Strong analytical and organizational skills required.
- Strong customer relationship management skills.
- Independence to acquire and maintain technical skills for professional development.
- Organized and creative problem solving skills.
- Willingness and enthusiasm to support a variety of applications, crossing multiple platforms, including providing 24x7 pager coverage on a rotating basis.
- General knowledge of Thomson Legal & Regulatory products is preferred.

REQUIRED SKILLS:
- Bachelor's degree or Minimum of three years experience with designing, implementing and configuring BMC Remedy application systems equivalent combination of education and experience.
- Experience and training in ITIL, Six Sigma, CMMI, and and process improvement methodologies.
- Experience in SQL Server. ITIL Foundation Certification is a plus.
- Remedy Approved Consultant (RAC) or Remedy Skilled Professional (RSP) is a plus.
- Excellent verbal and written communication skills.

PLEASE NOTE: - US Citizens or Green Card Holders ONLY. Client is only interested in interviewing candidates local to the Englewood, Colorado area. UNLESS you understand that there is NO relocation package associated with this position and that you will have to relocate to the area at your own expense. Additionally, if the client requires a face-to-face interview you will have to do so at your own expense.

Interested and Qualified candidates please send your resume and a cover letter describing your skills and how they match to the job requirements to Rhonda Wallace - rhonda.wallace@ajilon.com

Absolutely NO 3rd Party Agencies, NO sponsorships, NO 1099's
 
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