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Job title

Systems Management Specialist

Company Axelon Services Corp
Wage between $0.00 - $0.00 Annually
Location United States, Maryland, Chevy Chase
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 9/30/2009
Description
Systems Management Specialist, Journeyman
Chevy Chase, MD
12 Weeks

Project Details: The objective of this engagement is to assist the client with event maturity efforts by doing modeling using the BMC Service Impact Manager (SIM) and assisting with the development of BMC Event Manager (BEM) rules. Representative tasks include but are not limited to: -Assist client with evolution of event maturity efforts; -Assist with the development of BEM Rules; -SIM configuration and customization; -Develop service model and perform service modeling; -Creating impact severities; -Performing event correlation; -Assist with root cause analysis of service events; -Utilize SIM to analyze outages and degradation of IT performance; -Provide skills transfer. Primary Role: Systems Management Specialist Primary Skill Set: Service Management Implementation Secondary Skill Sets: General Comments/Other Skills: Experience with the BMC BEM and SIM Service Impact Management software solution (SIM). 1.) BMC Remedy and the service desk suite and asset. 2.) BMC Atrium CMDB both 2.x and 7.x as well as migration experience and reconciliation experience. 3.) BMC Integration Manager 4.) BMC Event Manager including advanced rule writing and event management. 5.) BMC Patrol Event Manager including PEM to BEM migration of events. 6.) BMC Patrol 7.) Tivoli TADDM and experience with discovery data to BMC Atrium and experience with placing data in BMC Atrium 2. and 7.x. 8.) BMC Service Impact Manager (SIM) and the creation of service models and models from events based upon event rules. 9.) BMC Service Model Editor 10.) Service Catalogs and creating them 11.) BMC Impact Manager the entire product 12.) BMC Event Adaptor and the creation of adaptors 13.) BMC Event Management Reporting 14.) ITIL 15.) ITSM and ITSM processes and the creation of processes 16.) BMC Event and Impact cell development 17.) BMC Portal and Portal development 18.) BMC Event Listener development 19.) BMC CDM both 2.x and 7.x 20.) CI creation and foundation 21.) Asset Management 22.) Configuration Management BMC `Service Impact Manager` (SIM) configuration and customization; Develop service model and perform service modeling; Creating impact severities; Performing event correlation; Assist with root cause analysis of service events; Utilize SIM to analyze outages and degradation of IT performance; Provide skills transfer.df-tc

Experience/Skills
See Above
 
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