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Job Information
Job title

Systems/Technical Support

Company MATRIX Resources Inc
Wage Not specified
Location United States, Arizona, Phoenix
Employment type 9+ Month Contract
Education Not Specified
Year Experience 1 - 2 Years of Practical Experience
Travel None
Published on 8/17/2009
Description
Job Description:




This position requires that the candidate be able to dynamically multitask across numerous issues and clients in a high pressure SLA driven environment.



Candidate must be time flexible as the team provides 7x24 client support, so schedules can provide, day, night, and/or weekend coverage.



The successful candidate MUST have demonstrable Data-Networking knowledge and experience to include Cisco Routers, TCP/IP, and Circuit troubleshooting. This is a requirement for this position.



Required skills:



-Basic WAN troubleshooting/problem determination.

( Frame Relay, ISDN, ATM, and Private Line)

-LAN troubleshooting/problem determination.

(Ethernet, VTP, Token Ring, HSRP)

-Advanced knowledge of Cisco Router troubleshooting/problem

determination and maintenance.

-Excellent understanding of routing and routing protocols.

(EIGRP, OSPF, BGP, ect)

-Advanced understanding of TCP/IP.

-Unix user skills.





Desired Skills:



-Juniper Router troubleshooting and problem determination

-MPLS experience

-Cisco Wan Switching (IGX/BPX) troubleshooting and problem

determination. --Highly Desired--

-Cisco Multi-Layer Switching troubleshooting/problem determination

-Shell scripting

VOIP experience

DNS/DHCP knowledge

WAASdf-tc

Experience/Skills
1) Customer Interface Experience Intermediate Required
2) Network Management Experience Intermediate Required
3) WAN/LAN Troubleshooting Intermediate Required
4) Cisco Router Experience Intermediate Required
5) Routing Protocols Intermediate Required
6) TCP/IP Understanding Intermediate Required
7) Unix Experience Intermediate Required
8) Cisco Certifications Intermediate Desired
9) MPLS Experience Intermediate Desired
10) Cisco Switching Experience Intermediate Desired,
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