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Job Information
Job title

Systems Technician Manager

Company ACS Inc
Wage between $0.00 - $0.00 Annually
Location United States, Montana, Helena
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 5/28/2008
Description
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
Functional Description:
Manages the activities and personnel associated with providing technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. Ensures that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved.Oversees maintenance of database for data integrity and security for desktop systems.Develops information technology projects and provides strategic management and objectives for the department.Manages PC hardware and software between all user departments and company locations.Plans, organizes, and implements support functions to meet end-user requirements.The successful candidate will have intimate knowledge of the Microsoft Windows environment including all server services, scripting, Active Directory, security and disaster recovery plans. Preferred experience includes experience in maintaining, optimizing and administering enterprise-wider server infrastructures.

Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.Provides guidance to subordinates within the latitude of established company policies.Recommends changes to policies and establishes procedures that affect immediate organization(s).
Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and operational policies in selecting methods and techniques for obtaining solutions.Develops and administers schedules, performance requirements; may have budget responsibilities.
Frequently interacts with sub-ordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.Often must lead a cooperative effort among members of a project team.
Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.



Education and Typical Years Experience
Applicants should be fully trained IT professionals with excellent communication and writing skills, self motivation and teamwork abilities.Applicants should have a Bachelor’s Degree or 5+ years experience working in the Information Technology field and 5 years high level infrastructure administration skills.

Special Requirements
Must be knowledgeable in Windows XP/2000, Windows Server 2000/2003 and PCs, Laptops, Printers.
MCSE or MCSA with Microsoft SQL experience preferred.Oracle experience a plus.


ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.df-tc

Experience/Skills
See Above.

Other desired skills:
Technician Manager
This job has expired.