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Job Information
Job title

Technical Analyst I (Security Governance)

Company SaveALot
Wage between $0.00 - $0.00 Annually
Location United States, Minnesota, Eden Prairie
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 7/25/2008
Description
SUPERVALU is a premier food and drug retail powerhouse with world-class supply chain and support services. We are the nation’s third largest grocery provider, with a diversified portfolio of regional retail banners, locally managed and branded, spanning the nation, coast-to-coast and border-to-border. As the largest food distributor to retail stores in the United States, we also provide a robust suite of supply chain services to serve both our own retail banners and thousands of independent retailers.

Combined, SUPERVALU’s two lines of business provide a wealth of diverse opportunities to grow and to contribute to a thriving enterprise

Our Philosophy:

Ongoing pursuit of excellence is a way of life at SUPERVALU and a key to our success. To achieve excellence, we seek associates who will contribute innovative business solutions. We embrace change and welcome others who do.

Our employees are as diverse as our opportunities - representing all ages, backgrounds and parts of the country. What they have in common is: talent, passion, sense of urgency, focus, standards, integrity - and an unsurpassed customer orientation. They form the foundation of our SUPERVALU Advantage - the key to our continuing success.

Title: Technical Analyst I (Security Governance)

**This position can be located in either Eden Prairie, MN or Boise, ID

PRIMARY FUNCTION

Works in partnership with various IT and functional business areas to in support of security governance and the application of appropriate information security measures and process, provide technical support and partner with teams of all areas responsible for IT service delivery. Actively involved with application systems analysis, balancing optimization of security requirements with business service requirements. Assists in the maintenance of service documents, execution of performance objectives and support of service level agreements within Supervalu’s Information Security and Risk and Compliance areas.

  • Assists in the support of services and applications within functional areas of responsibility according to established procedures.
  • Performs routine updates of operational support documentation relating to specific applications or services.
  • Addresses questions, inquiries and concerns surrounding the security environment and escalates issues as appropriate.
  • Assists with the review of applications, systems or IT services to identify risks, optimize opportunities and communicate findings.
  • Facilitates security access reviews in partnership with application owners.
  • Adheres to service level agreements and targets on a consistent basis to meet quality standards for customer satisfaction.
  • Gathers and analyzes data to support existing solutions or alternative methods of proceeding.
  • Operates in a support role to other team members, performing both administrative and directed tasks.
  • Actively supports team objectives and goals.


    THOUGHT LEADERSHIP

    Analyze Issues and Solve Problems: Analyzes, incorporates and applies new information and concepts. Recognizes symptoms that indicate problems. Makes sound decisions on everyday issues and problems. Makes timely decisions on problems/issues requiring immediate attention.

    Understand Strategy: Demonstrates understanding of the organization's mission and strategies. Sees the ''big picture'' (e.g., overall themes, trends, goals). Integrates and balances big-picture concerns with day-to-day activities. Establishes strategies for achieving individual or work unit goals

    Identify Improvements: Approaches problems with curiosity and open-mindedness. Generates innovative ideas and solutions to problems. Encourages others to look at problems and processes in new ways. Identifies opportunities to increase efficiency, simplicity, and revenue.

    RESULTS LEADERSHIP

    Seek Customer Satisfaction: Tracks performance against customer requirements, using existing tools. Seeks feedback from customers to identify improvement opportunities. Addresses customer needs by involving the right people (resources) at the right time. Follows up with customers to ensure problems are solved.

    Establish Plans: Identifies action steps needed to accomplish objectives. Identifies resources (e.g., financial, headcount) needed to accomplish objectives. Establishes realistic plans and work schedules. Coordinates planning efforts with other work units.

    Execute Efficiently: Juggles many priorities and competing demands for one's time. Conveys clear expectations for assignments. Removes obstacles in order to move the work forward and/or get efforts back on track. Seeks additional resources to complete tasks when needed.
    Show Initiative: Identifies what needs to be done and does it. Maintains a consistent, high level of productivity. Takes personal responsibility to make decisions and take action. Does not easily give up in the face of unexpected obstacles.

    PEOPLE LEADERSHIP

    Solicit Support: Provides sound rationale for recommendations. Solicits support for ideas. Ensures that own positions address others' needs and priorities. Builds relationships to create a foundation for future influence.

    Encourage Commitment: Demonstrates a ''can-do'' spirit, a sense of optimism, ownership, and commitment. Acknowledges others' efforts and accomplishments. Conveys confidence in others' ability to do their best. Projects a positive image and serves as a role model for others.

    Select and Develop: Identifies and recruits/refers qualified people. Makes accurate evaluations of people's capabilities and fit. Provides honest, helpful feedback to others on their performance. Shares own experience and expertise with others.

    Communicate Effectively: Provides clear and detailed information to others. Expresses oneself effectively in one-on-one conversations and small groups. Listens carefully and attentively to others' opinions and ideas. Shares information and viewpoints openly and directly with others.

    Relate Well to Others: Relates to people in an open, friendly, and accepting manner. Treats others with respect. Maintains positive relationships even under difficult or heated circumstances. Works cooperatively with people from different cultural backgrounds.

    PERSONAL LEADERSHIP

    Demonstrate Credibility: Treats others fairly and consistently. Acts consistently with stated policies and practices. Does not cover up or blame others for problems or mistakes. Protects confidential information. Follows through on commitments.

    Readily Adapt: Works productively in the face of ambiguity or uncertainty. Deals constructively with mistakes and setbacks. Readily adapts to different ways of doing things. Seeks opportunities to acquire new knowledge and skills. Accepts feedback openly, without becoming defensive.

    JOB REQUIREMENTS

    Education, Certification, and Relevant Experience:

  • Preferred Associate’s degree or equivalent technical certifications
  • Preferred 1-2 years relevant work experience.
  • Preferred work experience with information security tools and practice
  • Preferred work experience in the basic foundations for project methodology, ITIL and/or other continuous improvement tools.
  • Excellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams.
  • Ability to manage competing priorities.
  • Must have strong computer skills and be proficient in use of Microsoft Office applications.


    The above statements are intended to describe the general nature of work performed by the associate(s) in this job. Specific duties and responsibilities may vary by position.df-tc

    Experience/Skills
    See above

    Other desired skills:
    Technical Analyst I (Security Governance)

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